フラゴッシュ ツーリスト イン(Fragoch Tourist Inn)

Do not book this hotel......room size horribly deceiving in pictures - I booked the deluxe. No elevator, so up 3 flights of stairs to a very small room for 2 adults and a 1yr old. Immediately asked for a larger room and was told that upgrade fee applied, ok fine. This room size was much larger, but still only double or maybe a queen size bed with tons of space for larger. No other furniture - no end table or lamp. With the exception of a round table and 2 chairs. Smaller sized TV hung on wall with fuzzy reception and lines crossing picture. There was a built in for hanging clothes and no sign of a fridge in the room. Bathroom was small and no hot water in sink or shower. Door lock control system does not work, so although there is a swipe card reader you use a key. No master keys available so surrender your key so people can clean when leaving. The lobby and main reception area was not well kept and the door and surrounding area leading to in the middle of the foyer was filthy. Restaurant not operating, so no food available unless you bring something in that requires no refrigeration. We paid for 2 nights, yet found alternate accommodations at another hotel for our second night after a dreadful first night. On top of everything else the AC was not operating at full potential. I know we were in the province, so I expected a little less comfort, however this was totally not what I expected. Looked for an upside and the only one is the staff were very pleasant and trying to accommodate where ever possible. This is one of only 2 hotels in the area and the only one online, so be careful when booking. The other hotel we booked was right next door and offered much nicer accommodation and was much more westernized. Newer room with king bed and better appointed. Including inverter AC and small refrigerator in our room. Price was also very comparable to Fragoch Inn.

No room keys, doors must be opened by staff anytime you leave the room, for any reason or any length of stay. Some time staff is busy and not available to open room. Hotel 5 gallon water bottle on floor often runs out of water.

Bed was hard but good condition made for a sore hip, exemtremely disappointed no hot or warm water for shower, I suspect it had been turned off, which we found very annoying, as result I certainly drop at least one star off its rating. Apart from that mostly ok.

Great Staf an very friendly personality

Clean rooms. Friendly staff.