ニードルズのデイズ インホテル

We arrived ready to take our room shortly before 3 p.m. I had called previously to inquire about the pet fee and was told it was $10 per pet; when I arrived I was told it was $25 per pet. (We have two dogs, so it adds up.) We decided to accept the inflated fee as a possible mistake all around. But my husband wanted to swim and the pool was half empty, and the pool could not be used for several hours. So we decided to cancel. The owner said that would be no problem -- and then charged me the full amount for cancellation, even though it was now only 20 minutes beyond the cancellation period. Had she said she would charge me anyway we would have stayed. Now we are at the nearby Rio del Sol, where the room is twice as big, cleaner, the pool fully filled and the pet fee as quoted on the phone. Do yourself a favor: Avoid the Days Inn. Wyndham ought to pull its branding.