ネルハ クラブ バイ ドロベ ホテルズ(Hotel Nerja Club Spa by Dorobe)

In the past we have stayed in this hotel and have had a pleasant stay. Unfortunately not this time. The hotel is being run on a shoestring staff basis. The bar is now a sports bar and on football nights there is only one bar man and a nightmare to get a drink. The Reception, Lounge dining room has been refurbished but there is no good atmosphere in the place. You even have to get your own drink in the dining room. Before waiter would come to table and get your drink and you would pay before you left. A nice touch. Staff look totally stressed not happy as in the past. We upgraded to a superior room. The only thing that was obvious was the larger balcony. Rooms are very basic. Not enough storage space for anyone staying two weeks or more. The bathroom is very basic. No where to put your toiletries, a small shelf over toilet. Towels very poor quality and need to be bigger. There was no UK tv, according to reception the satellite had been taken down. We went to reception every day but nothing was done. Food was awful, always cold and not much choice. I was sick of chicken at the end of the stay. If you want some luxury this hotel is not for you. Sorry Nerja Club you will not be seeing us again.

Terrible hotel. Rude staff, breakfast is horrid. Stayed 5 nights and 4 of them our key didn’t work so had to go down to reception every time. ‘Upgraded balcony’ room faced a supermarket and couldn’t even have the chair facing outwards it was that small. Genuinely the worse hotel I’ve stayed in.

The hotel was clean and facilities were ok. The food though was disappointing being bland and boring with very little variety from day to day. The location is poor being a 10-15 minute walk up the hill from the beach. There is not much else around the immediate area except for a supermarket.

Agree with many of the poor reviews on here. If you want a 3 star hotel, this is not it, choose elsewhere. Tired, shabby rooms uncomfortable beds and breakfast was the cheapest processed foods I've ever seen, with watered down drinks, brown water for coffee from machines etc. If you are a vegetarian forget it, unless you like eggs and pineapple, give it a miss and go into town. Only plus is there is a kettle and small fridge in the room, (no saucers for cups or cutlery) so bring your own tea, coffee and buy milk from supermarket across the road!

A sad hotel. The accommodation is adequate and the pool patio provides a lovely sun trap. There is a happy hour each day and Neil provides great entertainment twice a week. HOWEVER the hotel as the manager told us is a 3 star and it shows,particularly in the restaurant. Breakfast is exactly the same without variation each day. There is not enough staff so items of food run out and waiting around for replenishments was the norm. The staff are worked extremely hard and are swamped. They don’t have time to engage with guests even with a smile. The hours are kept strictly and I was even prevented from getting a glass of water as the service ended. I understand that dinner is no better. Cleaning staff do a great job.

Unfortunately our stay was marred by extremely noisy neighbours. That aside: The staff are friendly and courteous and appear to work extremely long hours. After a very long wait (cleaning team were behind schedule); Room was clean and spacious with a balcony. View was of the local supermarket. Sheets not changed during our stay (even if we requested the maid service). Extractor fan in bathroom not working. Nice terrace but crowded when weather was nice. Pool unheated and extremely cold. Breakfast was average at best with almost nothing for anyone following a vegan/plant based diet. Tea, coffee, machine reconstituted juice or water available. Dairy milk only. Dinner was boring. Chicken, pork and fish on offer every evening mostly in some form of casserole, with mixed vegetables. Dessert was jelly, or some mousse type option or ice cream (even when it had all defrosted it was still there and wasn’t emptied or removed when I pointed out that the freezer had defrosted). All drinks (including water) had to be purchased from the bar. Haven’t seen any sign of a spa. Good location for beach and town. Good transport links. Very noisy road at all times of day.

All hotel and rooms spotlessly clean we had a balcony with view over looking the mountains. The food was good for a three star a good choice at breakfast and dinner you buy and pay for your drinks from the bar which was good the staff worked very hard.outside area with a lovely pool although a little too cold this time of year.entertainment put on three nights a week which is mainly aimed at older people. The position of the hotel is ideal for the beach which is fifteen minutes walk the cave which well worth visiting are twenty five minutes walk and twenty five minutes walk to the balcony de europa and main town. The bus stop twenty minutes walk away you can get a bus to frigiliana for one euro twenty which is well worth visiting. A good hotel would definitely stay again.

We have stayed in hotels all over the world and firmly believe you can only review a property fairly if you do not compare it with a hotel that costs double or even more. The hotel was very clean with staff working hard all day. The room was slightly small but had everything you need such as a fridge, air con, kettle, TV, wardrobe, hangers, drawers, comfy bed, and safe. The bathroom was a good size and the shower was fabulous as it was hot and powerful. The balcony was very large and looked out on a quiet street. The food was excellent and changed every day. There was always a meat dish and vegetables and pasta and salad. The restaurant was modern and light. The staff on the whole were very friendly, however, this hotel would have received a five star rating if it had not been for a very rude waiter. We were eating in the restaurant when a couple sat at the next table and the man kept coughing and sneezing. When he got up to get food he walked past our table and coughed all over our food. The man returned and his cough got so bad he was struggling to breathe. We had had enough by this stage and discreetly moved tables. The waiter rushed over shouting at us and waving his arms. I quietly went up to him and tried to explain why we had moved but he just waved his arms around shouting. This is unacceptable behaviour with all of the various respiratory conditions around and let the hotel down.

Just returned from a 3 day break at this hotel. All the staff are very pleasant and efficient. Our beds were made every day and towels changed. All areas of the hotel was spotless. There was plenty of choices in the restaurant we were half board. I was worried about the poor reviews before we stayed there but needn't have been. We had no complaints whatsoever and would return if we went back to that area