Hotel was not near to airport as name suggests and no public commute directly to hotel. Infact had to pay almost 60€ for taxi to and fro to the airport. Would have got nearest hotel with this amount. Hotel didn't have any restaurant open for dinner. Nothing good nearby. Had to order in dinner as well. Just one person at reception, managing everything. So had to wait for check in. Was a very tiring night just to find the hotel.
翻訳
Inyong
スタンダード クイーンルーム
宿泊: 2024年3月
出張・ビジネス
10件の口コミ
4.5/5
非常に良い
投稿: 2024年3月5日
프랑크푸르트 시내에서는 조금 떨어져 있지만 택시로 이동하기에 문제 없었습니다. 전시회로 호텔방이 모두 만실이어서 선택해서 왔는데 시설이 조금 오래 되긴 했어도 잘 관리되고 있다는 느낌을 받았습니다.
翻訳
ゲスト
スタンダード クイーンルーム
宿泊: 2024年9月
出張・ビジネス
34件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月16日
整體來説還行吧,就是價格有點波動
翻訳
ゲスト
スタンダード クイーンルーム
宿泊: 2023年2月
カップル・夫婦での旅行
3件の口コミ
4.2/5
とても良い
投稿: 2023年2月10日
Es war ein toller Aufenthalt im Hotel Holiday Inn. Wir hatten ein Doppelzimmer gebucht und bekamen als Upgrade auf eine Suite. Das Frühstück war sehr reichhaltig. Das Personal war sehr zuvorkommend. Wir werden dieses Hotel auf jeden Fall wieder buchen ❣️
翻訳
ゲスト
プレミアム クイーンルーム
宿泊: 2024年9月
出張・ビジネス
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月19日
房間很好,早餐很豐富
翻訳
SamHSU_tw
宿泊: 2024年3月
出張・ビジネス
5件の口コミ
4.5/5
非常に良い
投稿: 2024年5月18日
乾淨整潔 前台服務態度很好
翻訳
WesleyRay
スタンダードルーム
宿泊: 2023年9月
出張・ビジネス
79件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年9月15日
整體上是可以的
翻訳
ゲスト
宿泊: 2023年3月
出張・ビジネス
26件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年4月2日
商務出行可選
翻訳
Danny L
宿泊: 2024年8月
家族旅行
1.0/5
投稿: 2024年8月9日
This hotel is infested with cockroaches Definitely do not waste your money on this hotel. I pre-booked and paid for rooms weeks ago as we are on vacation from Canada. We were here from Aug 3-5 2024. There was no hot water, we had ice cold showers for two days. When we used the sink, all of the water poured out from under the mini fridge flooding the carpet. When I complained to the hotel staff I was told sorry, we don't have a maintenance man to fix that either. We were not offered a different room. Tonight when we arrived at 1:30 AM after traveling 10 hours by train from Italy. On the way to our room we saw two different cockroaches in the staircase to the first floor. Shortly after arriving in our room we saw another cockroach on the curtains even tho all of the lights were on on the room.
翻訳
241i
宿泊: 2024年9月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年9月17日
We stayed at the Holiday Inn Neu Isenburg for 2 nights. It's an older property that has recently been refurbished. The rooms were clean and the beds were really comforatble, we enjoyed a good night's rest. IHG Platinum Elite membership was recognised on check-in when we were greeted by Mr Jonas. One of our 3 rooms had been upgraded to a suite which was a nice surprise. There was a slight issue with the other 2 rooms which had been allocated as double beds instead of twin beds however the response from Mr Jonas was really excellent as he also upgraded the other 2 rooms to suites also (the hotel was at near full capacity). The service was excellent.
翻訳
ホテルからの返信: Dear Guest, Thanks for your review about our hotel. We are truly grateful for the kind words about your recent visit to our hotel. We are thrilled that you appreciated the comfort of our beds, our recognition of your IHG Platinum Elite membership, and the pleasant surprise of being upgraded to a suite. It's gratifying to know that our refurbished rooms contributed to a restful stay, and that the services provided by Mr. Jonas at check-in enhanced your experience with us. However, we regret the initial oversight in room allocation. We understand how important it is to have accommodations that meet your preferences and are glad that Mr. Jonas was able to efficiently resolve the situation to your satisfaction. Finally, it is wonderful to hear that our service throughout your stay was excellent. We pride ourselves on providing a welcoming and comfortable environment for all our guests. We are hoping to welcome you back in the future. All the best. Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg, Front office Manager
ゲスト
宿泊: 2023年6月
出張・ビジネス
2.0/5
投稿: 2023年6月30日
Old fashioned hotel from reception to room. Also arrival was not like i am used to as ihg gold member. The parking was full so i had to leave my car on the street and person at reception couldn t even say if i could park for free overnight. I didn t take dinner but went to a good italian on about 500 meters
翻訳
ホテルからの返信: Dear Peter, Thank you for taking the time to share your review. We appreciate your kind words about the nearby Italian restaurant and are glad you enjoyed your dinner there. However, we apologize for any inconvenience you faced regarding the parking situation. Our hotel does offer on-site parking for free and a parking spot in the parking garage at €14.00 per day. We understand that it can get full at times. As for the reception experience, we strive to provide excellent service to all our guests, including IHG Gold members, and we will take your feedback into account to improve our service. Moreover, we understand that the style of our hotel may not be to everyone's taste, but we continuously work on maintaining and updating our facilities to ensure a comfortable stay for our guests. We look forward to welcoming you back on a future occasion. Best regards, Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg, Front office Manager
ゲスト
宿泊: 2023年6月
その他
5.0/5
とても素晴らしい
投稿: 2023年6月7日
On our last leg of our trip, we spent one night at this hotel. This time we booked a double as we were travelling as a couple. Huge room, spotless, free wi fi and parking, amazing breakfast at a very good rate! Thank you and hope to see you soon!
翻訳
ゲスト
宿泊: 2023年1月
その他
5.0/5
とても素晴らしい
投稿: 2023年1月31日
Stayed for one night here with my family, party of 4. This was the biggest suite I have ever seen on an European hotel, no matter the chain. Very pleasant staff, huge rooms, comfy beds, useful kitchenette, free wi fi, free parking (outside), excellent breakfast. The only downside, dated furniture. All this at a great rate! Thank you, will be back!
翻訳
Elke L
宿泊: 2024年5月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年5月12日
Ich war im Holiday Inn auf einem 3-tägigen Seminar mit 2 Übernachtungen. Das Hotel ist etwas schwierig zu finden, so dass ich zeitlich sehr knapp ankam. Ich wurde aber gleich sehr freundlich begrüßt und die Mitarbeiterin am Empfang nahm sofort meinen Koffer, sodass ich gleich ins Seminar gehen konnte. Ich habe absolut nichts zu bemängeln. Die Seminarräume sind groß und hell, das Zimmer war sehr komfortabel, ruhig und groß, der Service hervorragend und beim Essen gab es immer eine vegetarische Variante. Besonderes Lob für die leckeren Nachtische! Rundherum ein angenehmer Aufenthalt.
翻訳
ホテルからの返信: Sehr geehrter Gast, vielen Dank für die Bewertung unseres Hotels. Es erfüllt uns mit Freude zu hören, dass Sie unseren Service während Ihres Seminars so geschätzt haben und die Freundlichkeit unseres Teams hervorheben. Die Großzügigkeit und Helligkeit unserer Seminarräume sind Aspekte, die wir besonders wichtig nehmen, um eine angenehme Arbeitsatmosphäre zu schaffen. Dass Sie Ihr Zimmer als komfortabel und ruhig empfunden haben, bestätigt unsere Bemühungen, unseren Gästen eine erholsame Umgebung zu bieten. Gern geben wir Ihr Lob an unser Küchen Team weiter. Die Zufriedenheit unserer Gäste ist unser höchstes Ziel und Ihr Lob motiviert uns sehr. Vielen Dank, dass Sie Ihre positiven Erfahrungen mit uns teilen. Hoffentlich können wir Sie in der Zukunft wieder bei uns begrüßen. Freundliche Grüße, Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg,
sahin_celik
宿泊: 2024年5月
出張・ビジネス
4.0/5
とても良い
投稿: 2024年5月3日
Şehir ve fuar alanına uzak olmasına rağmen sakinliği nedeni ile tercih ettiğimiz bir otel. Genel anlamda diğer holiday otellerine göre biraz daha eski. Kahvaltıları makul seviyede yeterli. Otel temizliği fiyat ve performans olarak makul. İki senedir tercih ediyoruz. Büyük bir sorun yaşamadık.
翻訳
ホテルからの返信: Sahin Bey, Otelimizle ilgili yapmış olduğunuz geri bildirimden ötürü teşekkür ederiz. Daha iyi hizmet verebilmemiz adına ilettiğiniz yapıcı değerlendirmeleriniz için teşekkür eder, konaklamanızdan memnun kaldığınızı düşünerek ileride tekrar otelimizi tercih ettiğinizi görmek isteriz. Sizi tekrar aramızda görmeyi çok isteriz. Saygılarımızla Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg,