ホテルからの返信: Dear guest,We apologize for the inconvenience you experienced with the bathtub drainage and cleanliness of the amenities in the bathroom. Your comments have been noted, and we will ensure that our housekeeping team pays closer attention to these areas to maintain the highest standards of cleanliness.We are glad to hear that you found our shuttle service convenient and reliable. We strive to provide a seamless experience for our guests, and we appreciate your positive feedback in this regard.We look forward to welcoming you back in the future and providing you with an improved experience.Best regards,Erwin M. BruynGeneral Manager
ホテルからの返信: Dear guest,We appreciate your understanding regarding the busy check-in time and any delays you may have experienced. It's great to hear that you found our airport shuttle service convenient, with just a 10-minute ride from the airport.However, we apologize for any inconvenience caused by the shuttle service not operating 24 hours a day. Please note that the first bus departs at 6 AM, so guests should plan accordingly.We value your feedback and hope to have the opportunity to welcome you back in the future.Kind regards,Erwin M. BruynGeneral Manager