ホームウッド スイーツ バイ ヒルトン サウジントン コネチカット(Homewood Suites by Hilton Southington)

Room is very big and the facility is new

We stay for 1 night, traveling with 2 girls, 5yo and 3yo, and we couldn't have breakfast, because it was over before 9am. The hotel was sold out and they didn't have breakfast for everyone. We need to leave early to feed our girls. It's unbelievable.

The service desk associates Kaleb and Bill (or Bob sorry not sure) were very nice and extremely helpful. Also there was a young possibly Hispanic female associate that was at the dinner on Wednesday 2/14 and at the desk and at breakfastThursday morning 2/15 who was very pleasant as well. I apologize that I didn't get her name. I still wanted to mention her due to her great service and how kind she was to my children. There was also a housekeeping woman that came to our room and brought extra linens to us. She was also quite nice. We really enjoyed the dinner Wednesday evening and the breakfast each day. The room was comfortable, clean and quiet. The amenities were nice as well. I am an avid reviewer on Google with more than 25k views. I will be including this in my posts. Thank you for making my stay so comfortable. I will be staying here again.

This hotel is clean; the staff members are friendly and efficient; and it has all the amenities I seek, including but certainly not limited to ample parking and well-lit parking lot and hallways. The location just off the higway is convenient.

The hotel is beautiful. The breakfast was cold every morning. The day of departure the cleaning staff was at my room way before checkout. I had arranged a late checkout and was okayed the day of arrival but the day of checkout the morning staff was very rude and said there is no late checkout. I told her someone should have told the staff on 1/11/24.

Twins enjoyed the pool. The only negative thing I can say ( & its really not negative) the kitchen floor which we walked in on was extremely slippery. One twin was able to stop her fall but unfortunately I was not. I fell and hurt my knee pretty bad. I did call front desk & notified them. So maybe a little rug would help.

Pros: The staff was very personable, efficient and professional. It was a good, safe, quiet location that’s very convenient to lots of stores, restaurants, etc. The 1 bedroom suite is very spacious and the kitchen is pretty well equipped. Cons: I’m not happy about finding 6 pieces of hair in the beds & bathroom though! 3 pieces on the pillows of the 2 beds and 3 in the bathroom. I’m a bit of a germaphobe and clean freak, so that set me off a little, but luckily the bathroom and bedding looked clean otherwise or I would’ve complained and asked for a different room.

Only stayed overnight, but great service and food and drinks were outstanding!

The staff were great. The pool was the perfect temperature. The room was clean. The only thing i didnt like was that the curtains were designed not to close fully. I like privacy guys!!