ニューカッスル Wilmington University Brandywine Campus周辺のおすすめホテル・宿

私たちはこのホテルで素晴らしい滞在をしました、そして本当にそれをお勧めします!ベッドは快適で、朝食は素晴らしく、スタッフは素晴らしいです!

This was definitlely my worst hotel experience ever. I have to stay at conferences frequently, and I will be avoiding Hilton and any Hilton brands whenever possible. To be fair to this hotel, I'll start with the one positive: the line staff, for the most part, was very friendly. That leads me to believe it is more of a management problem (that extends beyond this one hotel), and - goodness - the problems run deep! So, here are my criticisms: (1) The room was disgusting. There was dust all over the table and furniture, and a mold-like smell everywhere. The floor had a blood-like stain in several spots going from the tv to the bathroom, as you can see in the pictures. (2) I paid extra for the executive floor, and - believe me - you're wasting your money if you decide to do the same. I don't believe there actually is any concierge service (when I tried, I was told I would be contacted later, and I never was). The executive lounge was hardly ever open (even during the advertised hours), and when it was it, was hardly ever stocked. It apparently doubled as the employee break room, because that was all I saw in there on the two occasions my card actually allowed me access to the room. (3) The heating and air unit was broken. When I arrived, the entire 9th floor was 80 degrees. When I tried using adjusting the AC unit, I saw why. The regulator appears to be broken. If you turn on ”heat,” it heats up regardless of the room temperature and continues to heat up regardless. Same for the cool setting. So you either get 80-plus degrees or 65-minus degrees. It was impossible to get the room at a comfortable temperature. (4) I only received one towel for an entire 4-night stay, and couldn't understand why. (5) The parking situation is terrible. If you plan to ever leave in your car to go out into the town, it will cost a pretty penny because every single time you leave, you're paying $11. (6) I ran into a woman who had an even worse experience than mine in the elevator. She had been assigned a room that was already booked, and walked into the room and encountered another woman on the toilet! (7) MOST IMPORTANTLY, I was with a crew that had a once-in-a-lifetime opportunity. I had called early and spoken to someone (via the 1-800 number), and was given assurances about an accomodation. I asked at the front desk, and was told the manager would contact me about it. I never was. A once-in-a-lifetime experience was ruined, and I don't think I can forgive Hilton brands for that.

クロスカントリーバスツアーでタイアップポイントのために一泊しました。チェックインプロセスは便利だった。助けを求めるときに、wi-fiとデスクアテンダントをタップするのは難しく、ステップに慣れていません。部屋はきれいで、ベッドはよく眠れました。1stが部屋に着いたとき、暖かすぎてユニットがオフになったので、A/Cをオンにしなければなりませんでした。各階のエレベーターの近くに便利なアイスマシンがあります。徒歩圏内にレストランがいくつかあるエリアにあるホテル。ホテルはそれを通して多くの顧客トラフィックを得るようです。無料の朝食エリアはリソースが不足しており、午前0800までに多くのアイテムが不足しており、サポートするのに十分な手助けができませんでした。一人の従業員が強制的に準備している食べ物は、調理されていない(暖房トレイに捨てられたときには暑くありません)。多くのアイテムにはテーブルサービスが利用できません、ゴミ箱がいっぱいになり、テーブルが拭かれません。従業員の期待ニーズは管理によって再検討されます。

私たちの旅行は、義理の妹の夫の葬儀に出席することでした。家族にとってはとても感情的な時間でしたが、ヒルトンに滞在することは私たちが持っていた最高の選択肢の1つでした。すべての環境は私たちに平和で落ち着かせてくれました。ヒルトンのすべてのスタッフに感謝します。

We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.

I’ve been here a few times in the past couple of years, and it’s our go-to place when we’re in the area. Positives: + The rooms are in pretty good condition. They have a layout with a reasonable amount of space. + The linens and bathroom were clean. + Plenty of space in the parking lot. + The gym/fitness center had a reasonable amount of space for 2-3 guests, and the equipment is in good condition. + They often have free warm cookies at the front desk. There’s free coffee in the morning. + There’s plenty of counter space in the bathroom. Negatives: - There’s no specific bathroom fan, just a passive vent that takes a while to clear the air. - The halls smell a tiny bit musty. - There aren’t a ton of electrical plugs convenient to the desk. We had to unplug the lamp, etc.

Fabulous stay! I was there for work. Water waiting at the front desk. Phyllis was always cheerful and helpful at the front desk with restaurant recommendations and helping me out when I forgot toothpaste. Lauren at the bar is so charming and fabulous. The breakfast was delish and I will stay here even if I get a better rate at another hotel.

朝食は無料で、シンプルなパンコーヒーバー、一般的な朝食です。部屋は広くありませんが、衛生状態は良好です。サービススタッフのために1日2〜3本のナイフを残します。地理的環境が正しければ、ホテルは右折し、金曜日のレストランがあります。アメリカンレストランです。価格も良いです。食べられると感じたら。満足できない場合は、大学通りに行って中華料理を食べることができます。近くに施設はありません。何かを購入する必要がある場合は、主人公に行って購入することができます。

Very nice, clean hotel, staff super nice and beds very comfortable. Would of preferred an outside pool but everything else was perfect.Front desk clerks day and night were super friendly 😊

場所の灰色が好きではなかった。ホールは灰色、カーペットは灰色、部屋は灰色でした。まったく招待されていません。装飾以外に、ACユニットが少しうるさいことを除いて、部屋は大丈夫でした。ベッドは快適で、部屋には素敵なサイズのテレビがありました。私の男の子がバスルームでディズニー映画を見たのはモダンできれいでした。朝食はほとんどの部分で残念でした。彼らがワッフルのためにイチゴのトッピングを持っていればよかったでしょう。ヨーグルトは安いブランドでした。ベーグルは缶詰のフルーツサラダのように補充されませんでした。ビュッフェや特別なものにはクルミはありません。彼らはプールでシャワーを浴びました。それは素敵でした、そして彼らは私の要求に応じて部屋に追加のタオルを入れました。この金曜の夜、ホテルの裏でかなり滞在しました。