慌しい一日の終わりには、La Quinta Inn by Wyndham New Orleans West Bank / Gretnaでおくつろぎください。La Quinta Inn by Wyndham New Orleans West Bank / Gretnaは、テリータウンの現地の雰囲気を感じたいお客様にお勧めの施設です。ニューオリンズ・ユニオン・パッセンジャー・ターミナル駅(アムトラック)から6km、レイクフロント空港から23kmと、交通便利な場所にあります。Ceasar'sやFine Line Gentlemen's Club、Gretna Bingo Palaceなど、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。テリータウンの当施設には、駐車場が併設されています。
Poor Rooms, Poor Service, Poor Experience To begin, we made reservations over 6 months in advance for our daughter's wedding in New Orleans. We contacted the hotel 2 weeks before our arrival date to request an early check in due to coming from out of town and needing to freshen up for the wedding rehearsal. We were told that it was unlikely we could get into our room before 4 pm due to the hotel being completely booked the night before and needing to get the rooms cleaned. I say this to note that when we checked into our room after 5 pm on the arrival date, the air conditioner in our suite did not work. One would think that if the suite were booked the night before, the facility would know the air conditioner was broken and would have arranged to have it fixed or move us to another suite. Alas, no, we were told there was no one to call to fix the AC and the suggestion was that we leave the balcony door open overnight (in warm, humid New Orleans?!). We asked to be moved. We were moved to a room from the suite. In the room, the television did not work. We were told that ”people don't come there to watch television”. We had a little time to kill between events and would have liked to watch tv. They said they did not have cable and usually have Roku devices hooked up to the tv, but that someone must have ”taken” the remote control and they did not have extras. We asked for our bill (we paid for the suite 6 months in advance) to be adjusted and that we be refunded the difference in price from the suite to the room. We are still waiting for the refund over 2 weeks later. What should have been a fun and relaxing time, was met with frustration and discomfort at every turn. Another member of our wedding party had rented an apartment unit and also did not have air conditioning. One would think that they would have checked the basics before we checked in. We definitely do not recommend this hotel!
The hotel and location is nice and was perfect for my vacation, however at 140.00 a night I felt slighted that I could not get my room cleaned, almost like I had to ask for permission! I feel that with covid cases on the rise that this is unacceptable. I feel that as a HH member and service member I was treated poorly and expected better out of my experience with Hilton.