Perfect location, walking distance to pretty much everything to do in downtown New Orleans. Room was very clean, bathroom was small but understandable. Staff was very friendly and nice even during an influx of check ins. They were still pleasant and nice. Staff and food at the restaurant were very nice and accommodating as well. Valet service was extra but worth it. No issues and staff were very nice. Beverage fridge in the room was stocked full with variety for purchase. Housekeeping staff were very friendly and the room was cleaned without having to ask for anything. Overall a great stay. This was my first time staying at this hotel despite being to NOLA way too many times to count. Will definitely add to my rotation of hotels for future stays.
BBrian Rose HensleyThe shower did not have enough pressure so it was hard to feel clean/get soap out. Another friend's shower had too much power and sprayed hard in multiple crazy directions. The vanity mirror light did not work in most of the rooms our friends had but it did in ours. And the lighting in the rooms is very minimal so that mirror is necessary. The street was sometimes closed off due to construction so Lyft drivers were easily confused, but sometimes it wasn't. We woke up one morning at 8 am to the sound of a jack hammer right outside the window. It didn't stop that morning but the lady at the front desk did call and make sure it didn't happen again which we very much appreciated. When we checked in, there was a water station in the lobby. It broke and they did not set up another one, but said we would need to go to the main hotel to get water. There were a lot of negatives but the rooms themselves are very large and lofty (as the name suggests). It has a TON of potential but needs better service/management.