ベストウエスタン プラス ニュー ウルム(Best Western Plus New Ulm)

The Hot tub made my husbands back all bruised up. There are some suction holes and his back is badly bruised and injured

Hotel was clean, staff friendly and capable. Even though the property is dated, it was freshly painted, room and bathroom was fine. Only issue was a noisy a/c unit.

The Front Desk staff on Friday 11/24 could not have been more accommodating phenomenally positive and the nicest person ever!! I ran into a woman who was tending to rooms. I THANKED her for all of her hard work!! The staff tending to breakfast was the nicest calmest person ever!!! I thanked her several times! We had 2 rooms by the pool one was and a joined so 3 we had another across as well!! THANKS to the whole staff! Our rooms were FANTASTIC!

Needs updating. Room key & lock didn't work well. The shower ceiling was leaking cold water when in use. Was impressed with the free breakfast in the morning.

If you plan on washing your hair be sure to bring your own hair dryer!!! I had to go outside and stand in the wind to dry my hair as the hair dryers they have are horrible!!

BWNU is not a new building, but is very well maintained & clean! The citrus scented bathroom amenities are upscale. Fresh Torte signature blend coffee in the lobby at 6:30 am on a Monday is always appreciated. We enjoyed a fall weekend stay.

Was at this location for a seminar. unfortunately it rained so was not able to get out hiking in the area like i planned too. was a little disjointed that the restaurant (Green Mill) attached to the property had only a limited menu on a Sunday afternoon and only 1 NFL game up on all the TV's. on a Sunday afternoon, that is not how you get return biz. but, the hotel was nice for the price

It truly was a great time. The customer service at the desk was phenomenal. Super kind to my child and very warm welcome mean.

The staff and facilities were fantastic. However, we were unable to get peace and quite on the second night, until after midnight, because our room was right next to the wedding reception scheduled that night. The DJ's music was reverberating throughout our room the entire night. Its totally okay to have the wedding reception. We just wish they would have placed our room farther away, being that we were not part of the wedding and here on buisness. The loss of sleep negatively affected our trip a great deal.