ハーモニー イン(Harmony Inn)

Overall the hotel was okay. Nothing exciting that stood out. We booked a king suite with a jacuzzi tub before Christmas. An hour before check in we got a call that our room wasn’t available and they were going to downgrade us to just a king room. When we checked in, we were then informed that the suites have been under construction for 2 YEARS!!! And there is no hot tub or pool on site. No one is available at the desk and a note on the desk says to call into a phone number if you need someone. I’m guessing the hotel only has one employee on staff at a time. Also there Pepsi machine ate our cash.

Room was not real clean, garbage found in back of nightstand when I pulled it out to check for an outlet, and it took forever to check in because they had to leave the front desk to see if the room had been cleaned.

Was given key to a used and totally unclean room. Staff then switched me to a clean room. All I needed was some sleep and that was not possibile as I was kept up much of the night by loud intoxicated person in hallway, past midnight, talking loudly & knocking on multiple doors. No curtain on shower. Yikes.

The room 111 was clean. We liked the room, eaceot that we were unable to close the door all the way so unable to lock the door and the safety latch had no chain. Blow dryer did not work. We didn't try microwave and the refrigerator wasn't cold. We were disappointed that the breakfast was out late.

Very poor breakfast and not a clean breakfast area. Windows could not be opened, bathtub could not be used and wifi connection was poor

Theybare by far the best hotel we have stayed at the staff is top notch and freindly

Tried checking in at 9pm and they said our room wasn't ready yet, and it would be ready within the hour. We waited over an hour, room still wasn't clean, so cancelled our reservation and went across the street.

The guy checking us in was really nice and friendly but have to say read reviews of other and they were not happy with the checking in taking forever... well have to say they were right. Not.. happy that it took forever to check in ( 6 hours later) if you dont have the help to get the job done maybe you can get in there to get job done. Wont be back.....

Our room wasn't ready three hours after check in time, we were told it's because they are short staffed. The room was fairly clean, sheets had brown stains on them and to top it off, they gave us a room with 2 double beds insead of the king which we reserved. We didn't want to have to deal with another wait, so we just kept that room. Won't be staying with them again.