I had a reservation by booking, but i had to cancel to change the travel dates. It was a free canceling reservation, but the full payment has been processed and the cancellation policy says 30 days to get refund. it Was the 31st of january 2024. The refund email says they have problems, but, its the same message everybody gets since January 2023.. It's the 6th May, and i still not have my refund, no reply from this hotels, or manager or somebody else. Booking seems to be having trouble to help their customers.. SO, DO NO BOOK OVER THERE THEY WILL STILL YOU MONEY IF YOU CANCEL YOUR RESERVATION. To the hotel management, I STILL WAIT FOR AN ANSWER
自動翻訳