ザ ハイ ライン ホテル(The High Line Hotel)

Do not stay here. They pretend to be a nice hotel but it's really awful. There is no front desk, no bellmen. There are literally zero amenities to this place. The WiFi was trash my 5g was faster, we had broken furniture in our room. The back two legs of the couch were broken so it was tilted back. We booked a suite so there was a sitting area but it was useless. There was a giant stain on the hallway carpet right outside the room. The door lock looked damaged/parted open. The door had to be forced closed. The bed itself was clean thankfully. The bathroom had no makeup mirror and some of the worst lighting I have ever experienced in a hotel room. In the bathroom there were towels, that's it, no wash clothes/hand towels. I had to track some down on my first morning there and it took about an hour. They do have a coffee bar that turns into a regular bar but that's about it. The elevator took forever. Just nothing about this experience was comfortable. We actually left the property early because it was uncomfortable. I tried to discuss my experience with them both in person and online and they don't care. The person I spoke with on the phone was rude and condescending. They have our money but they will never get another cent. Hopefully this review points you elsewhere cause this place is fake nice.

Exceptional staff. The most welcoming atmosphere. I stayed in 3 different 4 star+ hotels during my week in Manhattan and this was the personalized experience I had.

We liked the ambience, serene and nice aesthetics, cool arcitecture, great bed! Casual but attentive staff.

The room was tired. Shower didn’t drain, dirty tiles and grout. Furniture in the room was covered in stains. Bed sheets were clean at first glance but had some stains when we looked a bit closer but they were clean.

Small rooms, they first put us in a hallway on the ground floor near a public restroom that smelled. For $608 per night? The only thing we liked was the location.

The bed sheets were nice. The shower towels were very nice. We enjoyed the old telephone and the desk with the embosser. The hotel was intriguing and we will stay again. Thank you.

So fun, funky, and friendly. You can have a great walk on the High Line, and then your choice of excellent restaurants all in the same area. Would definitely stay there again.

Truly a unique property. Nothing else like it in Manhattan.

this is the area I wanted to visit.