The doors are very loud when they close so you can hear everyone coming in at 1AM, 2 AM -- you get the picture. As with most hotels you hear everyone talking in the hallway. The mattress and pillows were lumpy. Our a/c thermostat broke the last night, so it was hot in the room. Needed a reset that could only be done on the roof?? The rug in the lobby is dirty looking. Too bad, because this is 5 minute walk from my daughter. Very convenient to Battery Park.
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