I had an emergency. While I was not in the room between 8:30-9:00 AM (I was leaving for coffee for half an hour), someone broke into my room / when I came back I saw things lying in the hallway - it was my things - there was a mess in the room, someone opened and gutted my suitcase. The thing that disappeared was the cryptocurrency wallet, I went to the reception, but I was just ridiculed and eventually refused to provide video from surveillance cameras
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ゲスト
2023年7月30日
The staff was extremely helpful and friendly. Great location with easy access to subway. The rooms are small but it's NYC so thats to be expected, especially for the price. Stayed here with 4 kdis and loved it. Would definitely stay again.
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ゲスト
2023年2月9日
Had a confirmed booking with SoHo Garden (Through another booking website) Was just informed today that SoHo Garden canceled my reservation, a week before I was to stay there. Never heard of such a thing. No explanation give, just an announcement saying you are canceled.
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ゲスト
2023年2月9日
Aucune réponse à mes demandes de remboursement depuis mon annulation en juillet . Multiples mails de relance avec au début des messages me demandant d’être patiente puis plus rien . Procédure en cours avec la plate-forme de réservation qui tente à son tour d’obtenir le remboursement. A fuir