Hotel RL Brooklyn

很好的體驗

深夜のバー/ラウンジとフロントデスクから、ブルックリンで私のお気に入りのホテルの1つは素晴らしく、役に立ちました。彼女の名前はジェイダだと思います。とても素晴らしい人で、とても親切で、彼女は間違いなくマネージャーになる必要があります。

史上最悪のホテル滞在。ベッドリネンは破れて汚れていました。バスルームに石鹸はありません。滞在は不適切でした。バーのカップルからの Miusic は、午前 3 時まで私たちの部屋で聞こえ、私たちは 5 階にいました。地下鉄は私たちの窓のすぐ外にあり、一晩中走っていました。

宿泊施設に到着すると、オーバーブッキングされており、大人3名用の部屋を提供すると言われました。私たちが支払った成人男性4人ではありません。彼らはまた、2日目の夜には広い部屋を用意すると申し出ました。まあ、誰かが床で寝なければなりませんでした。ベビーベッドなし、補償なし。私たちは、少なくとも無料の朝食を手に入れることができるかどうか尋ねました。それは含まれていると思っていましたが、だめでした。とにかく、ひどい夜を過ごした後、私たちがデスクに近づくと、彼らはまた満室になったので、部屋の料金の差額を提示すると言いました。うーん、まだ誰かが床で寝ています。その時には、別のホテルを予約するには遅すぎました。そこで私たちはターゲットに行って、爆破マットレスを購入しました。もちろんマットレスは床よりは良かったのですが、ベッドではありませんでした。無能なスタッフと何度も話し合った結果、彼らは私たちが不便を感じた場合は補償すると言いました。 2 つの部屋の料金の差額を提示されましたが、私の CC にはまだ表示されていません。私たちは爆発の必要がないので、ホテルに賠償を要求しました。実は私たちはすでに何台か所有しています。また、ホテルは騒がしいバー/ナイトクラブの上に位置しており、私たちはそれに参加することを許可されませんでした。なぜなら、私たちが適切な服装をしていなかったからです。冗談ですか。ニューヨークは夏で、私たちはコンサートに参加していました。言うまでもなく、これは最悪の地域にある高値のホテルであり、素晴らしい体験を提供することは考慮されていません。

This hotel is conveniently located between 2 subway stations and multiple bus stops for getting around Brooklyn and elsewhere. However, you will hear trains barreling by all day and night. The staff is very friendly and there is complimentary coffee and fruit-infused water in the lobby. The sleeping rooms are ok. They feature beds that are kinda on the firm side and not long enough blankets. There is a see-through to the room shower. VaVa Voom. There's also a microwave, but no fridge. The rooms are kinda small, but that's probably how it goes in the area.also, there is no recreational facility, as advertised on the website. Download a day pass for Planet Fitness a half mile away, if you’d like a gym.

Cozy and warm neighborhood coworking space with lots of room and tables and complementary water and coffee. Nice music was playing as well. It’s part of a hotel I believe as well. I hope to be back to cowork in the future!

I booked my reservation through the hotel website on 4/28/23 for a reservation on Friday 6/2/23. I never received an email that this property became an emergency shelter. The security guard at the entrance said that our reservations carried over to the Marriott a few blocks away. We called Marriott and no one knew what we were talking about. No one answered Hotel RL's phone. I message their social media accounts and no response. I emailed their customer service email address which bounced back because it was invalid. We traveled 3.5 hrs to Brooklyn to be told that this site is a shelter. Unreal how they did not even contact me to inform me of this inconvenience. I still have not heard from anyone in regards to this matter. What a waste of time and stressful situation to be put in!

On the afternoon we were to checkin they cancelled our reservation. Found out when our plane landed. Travel agent said they must of over booked. Would recommend to anyone to avoid this hotel. They should of given at least a days not so that we could rebook somewhere else!

I booked this hotel for two nights in mid-June at the end of April. Upon arrival late in the evening, I was greeted by a security guard who told me that the hotel had been turned into a shelter for the homeless three weeks before. Never received information from the hotel about this - all they could be bothered to do was put up a notice next to the entrance that the hotel was "closed due to unforeseen circumstances". The security guard told me that all bookings had been carried over to a nearby Holiday Inn Express. Upon arrival there, the receptionist was only rolling her eyes and told me that this was not the case and the security guards were simply making stuff up to get rid off angry customers. The HIX had no availability so I spent an hour (and a fortune for overseas calls) on the phone to contact ********** where I had made the booking. They were able to assist and found me a hotel room in Lower Manhattan which they reserved and paid for. Had to trek from Brooklyn to Manhattan around midnight, though, which is nothing for the faint-hearted particularly at the Brooklyn end (when I asked at the HIX about alternative local hotels, the girl just shrugged and said there were non - only shelters in the area....) While hotels are keen to cut out the middle-men like *******/**********, this case showed that it can pay off to not book directly with a hotel. ********** did all they could to assist me and where genuinely concerned to find a solution. Should this place ever open again as a hotel, I strongly recommend not to book directly with them as they absolutely do not care about their customers.