Lovely hotel in central location. Staff very nice & helpful. Recommend paying the extra & get valet parking as other option can be confusing to begin with. Roof top bar was lovely but music very loud. Love the Kevin Murphy bathroom products. Yes, we would stay again when in Newcastle.
Great easy location with a tram station out the front. Parking is not great, however parking station short stroll away.
The food though at the hotel was not very nice and overpriced.
After a tiring day of touring and driving, my husband and I were exhausted and ready to check into our hotel, only to find out we accidentally booked it the day before. We were warmly greeted by Jane, who immediately went to work to change things and get us a room. Jane was not only adorable, but super friendly, happy and it was obvious she loves her job and the people she works with. She showed us to our room which was even nicer in person than the pictures. Would HIGHLY recommend this hotel.
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SSharon TI have stayed at The Quest in another location for work and was impressed. I thought I could trust that I would get the same quality accommodation at Newcastle and happy to state that I did. We had a lovely stay for Fathers Day weekend to go to the Knights NRL game and will definitely return. The 2 bedroom apartment had everything we needed and access to a locked up carpark was a bonus. Bed was amazing and very private room. I also had a swim in the pool which was lovely. Thankyou Quest Newcastle
PPius OttThis is an old-fashioned pub but the rooms were very nice and clean. Albeit somewhat small. There is some noise from the pub downstairs, but it's not too bad and it finished long before I went to bed.
Although there's no reception, you can just check in from the bottle shop.
The hotel is in a great location for shops, restaurants and cafes. It is a bit of distance from the centre of Newcastle but it's probably a busier area than the centre.
If I could give a rating of zero I would! I've stayed in budget accommodation before but this was more like a dirty jail cell. Dirty hallways, the floor in our room felt like it hadn't been vacuumed or mopped for weeks. Tiny moulded plastic shower room that looked like it had been ripped straight out of an old caravan (you couldn't even call it a bathroom!) with a toilet and shower with no shower curtain so water went everywhere as soon as the shower was turned on! The sink to wash your hands was on the other side of the room. The pillows were yellow and brown under the pillowcases so we used our own beach towels as pillows. Our little boy had to sleep in our bed as there was a suspect looking brown stain on the sheets on the bunk above our bed. Oh and to top it off, there were no bath towels as they had 'ran out'! Needless to say we were up super early after our 1 night stay to get out of there. The poor girl on reception the night of our stay looked like she was ready to burst into tears after dealing with several irate holiday makers when I went to ask about the towel situation. Definitely won't be staying here again and will be telling others not to either.
I stayed here for 2nights excellent customer service from the staff from check in to eating in the restaurant l had chicken Maryland well cooked by chef Joss who takes care with the way he presents his food masterfully cooked l was most impressed see by the photos all the staff take great pride in making sure all customers needs meet thankyou to all l will be back next month for a week