Lovely hotel in central location. Staff very nice & helpful. Recommend paying the extra & get valet parking as other option can be confusing to begin with. Roof top bar was lovely but music very loud. Love the Kevin Murphy bathroom products. Yes, we would stay again when in Newcastle.
Great easy location with a tram station out the front. Parking is not great, however parking station short stroll away.
The food though at the hotel was not very nice and overpriced.
旅先の様々な魅力を発見したいお客様に、リッジス ニューキャッスルは最適です。リッジス ニューキャッスルは、ニューカッスルでも指折りの素晴らしい宿泊施設の内の一つです。当施設はシビック駅から500m、ニューカッスル空港から27kmと、便利な立地です。Blackstone Gallery NewcastleやNewcastle City Hall、Newcastle Beachなど、周辺で多くの観光名所をお楽しみいただけます。館内の様々な施設で、有意義にお過ごしいただけます。ニューカッスルの当施設には、併設の駐車場があります。このホテルは、家族連れのお客様に好評です。
ゲゲスト2024.03.16
Hotel is in awesome location. The staff are excellent in all departments. The rooms are starting to look dated and tired. Need some TLC. The bathroom floors are grey and dirty in areas and lots of the timber panels in the rooms are starting to blister and have paint falling of them.
After a tiring day of touring and driving, my husband and I were exhausted and ready to check into our hotel, only to find out we accidentally booked it the day before. We were warmly greeted by Jane, who immediately went to work to change things and get us a room. Jane was not only adorable, but super friendly, happy and it was obvious she loves her job and the people she works with. She showed us to our room which was even nicer in person than the pictures. Would HIGHLY recommend this hotel.
Easy booking and check in experience. Friendly staff. Well priced. Comfy bed. We had an apartment room which was quite spacious, though as with all the room the bed against the window is a bit odd ( and a little difficult to get in and out of if you sleep on the window side). The (newish) cafe Monte out the front is also very good.
SSharon TI have stayed at The Quest in another location for work and was impressed. I thought I could trust that I would get the same quality accommodation at Newcastle and happy to state that I did. We had a lovely stay for Fathers Day weekend to go to the Knights NRL game and will definitely return. The 2 bedroom apartment had everything we needed and access to a locked up carpark was a bonus. Bed was amazing and very private room. I also had a swim in the pool which was lovely. Thankyou Quest Newcastle
PPius OttThis is an old-fashioned pub but the rooms were very nice and clean. Albeit somewhat small. There is some noise from the pub downstairs, but it's not too bad and it finished long before I went to bed.
Although there's no reception, you can just check in from the bottle shop.
The hotel is in a great location for shops, restaurants and cafes. It is a bit of distance from the centre of Newcastle but it's probably a busier area than the centre.
My son and I stayed in a twin room (219). Staff very pleasant on arrival and insist on using the self check in (and out) kiosk. Although it seems there is new carpet throughout this building, the room is in urgent need of refurbishment for this price point, averaging $200pn. The driveway was closed due to resurfacing for that weekend, but nothing was done at all and there are pot holes everywhere which reflects the interiors condition also. The toilet seat won’t stay up and flops on you whilst seated. Lack of power points. Advertised that the TV was smart and you could stream, but ours wasn’t so. Our window overlooked a concrete building full of graffiti. Although I left out the housekeeping sign, nobody cleaned our room for our stay. The hand towel ring was literally hanging by a thread off the vanity. I gave the 2 stars for the lovely, friendly staff and the buffet breakfast was lovely as well as reasonable value, discounted if booked the night before. It’s a shame the rooms were the letdown as this is the place you spend most of your time. The beds were comfortable and the pod coffee was a great inclusion. A reasonable position in good proximity to the supermarkets and take away outlets, but we needed to drive to restaurants.
If I could give a rating of zero I would! I've stayed in budget accommodation before but this was more like a dirty jail cell. Dirty hallways, the floor in our room felt like it hadn't been vacuumed or mopped for weeks. Tiny moulded plastic shower room that looked like it had been ripped straight out of an old caravan (you couldn't even call it a bathroom!) with a toilet and shower with no shower curtain so water went everywhere as soon as the shower was turned on! The sink to wash your hands was on the other side of the room. The pillows were yellow and brown under the pillowcases so we used our own beach towels as pillows. Our little boy had to sleep in our bed as there was a suspect looking brown stain on the sheets on the bunk above our bed. Oh and to top it off, there were no bath towels as they had 'ran out'! Needless to say we were up super early after our 1 night stay to get out of there. The poor girl on reception the night of our stay looked like she was ready to burst into tears after dealing with several irate holiday makers when I went to ask about the towel situation. Definitely won't be staying here again and will be telling others not to either.
I stayed here for 2nights excellent customer service from the staff from check in to eating in the restaurant l had chicken Maryland well cooked by chef Joss who takes care with the way he presents his food masterfully cooked l was most impressed see by the photos all the staff take great pride in making sure all customers needs meet thankyou to all l will be back next month for a week