ザ チャンラー アット クリフウォーク(The Chanler at Cliff Walk)

As you can see by my hotel reviews, I have stayed at 5 star hotels around the world. And I can easily say, the service here at the Chanler is the best I have ever experienced. Every single member of staff was professional, polite, gracious, generous,and helpful. I feel they all went above and beyond my expectations and I whole-heartedly recommend this historic hotel. It is in the perfect location at the beginning of the famed Cliff Walk. Such a charming hotel, cozy rooms and outstanding views.

Friendly professional staff made us feel very welcome. The room and common spaces and grounds were perfect. The location above the cliff walk was perfect.

Our experience at The Chanler was none other than superb. From the accommodations, to the bar, restaurant, staff, vibe and views, it was exceptional. The staff were amazing and not stuffy or, pretentious. They were friendly and so professional. They are committed to making sure you have an excellent experience. Bravo!!

Excellent in every way. Nicodemo at concierge and Steve our dinner waiter. Overall, very attentive staff, met every need.

The Chanler is "it" for first class attention to detail in a beautiful establishment. Location, rooms, staff and food are all top shelf. Cara should have a Michelin rating.

My husband and I love The Chanler and have been many times; however, this last time we were disappointed with an uncomfortable mattress, which we've never experienced here. All the seasoned staff who were excellent seem to have departed and there are lots of new inexperienced staff that just don't quite offer the same feel of being completely welcomed and taken care of.

While the Chanler is obviously a beautiful property, the pictures can’t express the warmth and kindness of the experience. The staff are thoughtful and helpful but not pretentious or intrusive. The property and rooms are immaculate. Right down to the coffee maker in our room that gleamed as if never used. It’s truly a place you can go to get away from daily worries and enjoy a luxurious experience.

The Chandler is a refreshing mecca for those who wish to experience service at its best. The entire staff was professional, friendly, and efficient. It was the perfect place to spend a rainy birthday weekend in Newport. When the weather was bad, we simply stayed indoors, ordered sparkling wine and appetizers sent to the room, my wife thoroughly enjoyed an aromatherapy bath, and we loved our meals at the indoor restaurant. More expensive but worth it!

From the moment we checked in, until the moment we checked out - every experience was beyond our expectations. Every staff member went out of their way to acknowledge you when they saw you and asked if you needed anything. The food and drinks were just fantastic. The 5 star rating is seen in everything they do! We can't wait to return again and again.