I had an average stay at this hotel. The couch in the room is filthy, but besides that, the beds are comfortable, rooms are spacious, and the lobby is well kept.
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Cora
2024年1月13日
Stayed here before and frontndesk horrible. Thia time VERY friendly. Room was ok but clean. The only beef ia the last time $100 hold on cc and this time $250! Makes zero sense as to why this time more.
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ANDREW
2024年1月5日
ordered a 2 bedroom suite through *******. They did not have a 2 bedroom suite when we checked in. Had to split up our family in 2 separate rooms. Had to get new key cards 4 different times during a 2 day stay. Torn carpets, mold near pool area. Overall not a good stay
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Verified traveler
2023年12月29日
The 2 room suite was excellent. Kids each had a bed and adults theirs. Loved the kitchen unit. Was close to visit family and close to restaurants. Convenient to Thurway.
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Marvin
2023年12月23日
Perfect room for our stay. We had 5 adults who wanted to stay together. Got a suite with 3 beds. excellent. Used to break a long trip. Very good breakfast as well.
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Paul
2023年12月18日
Fire alarm went off we left the room went to ask at front desk if it was safe. We were told I dont have time to deal with you its my first day. We said we are going to check out now 11pm and not even a apology from management. We were told someone was cooking bacon our whole floor was smoke and terrible smell. Never again at that location
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Mike
2023年12月12日
The bathroom was not cleaned properly there was a dirty face cloth on the shower railing where the curtain was it was dark dry and crusty. There was a tooth brush on the shower shelf and the toilet had skid marks in the bowl was not happy to walk into the room like that. Not acceptable considering it was $147 US for the night
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Sue Ann
2023年11月27日
Just a nice place near family so they did not travel a distance to get me. Shopping a ***** mall near. A good getaway..
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Albert
2023年11月20日
The key card machine was broken from the moment we got there. So anytime you left your room and had to go back in your room, you had to go the front desk and get somebody to open your door for you. So because of this the reception staff was not happy. The room cleanliness is marginal. I don’t think that they vacuum at all.