モアナ サンズ ラグーン リゾート(Moana Sands Lagoon Resort)

Nice resort in Muri. The rooms are clean and the pool is great. There's an onsite restaurant that offers complimentary continental breakfast or you can purchase something cooked. In the off season the restaurant isn't open for lunch or dinner every day.

During our recent stay at Moana Sands Lagoon, we encountered a mix of positives and negatives that left us feeling quite underwhelmed, especially when compared to other tropical destinations we’ve experienced in Vietnam, Thailand, and Indonesia. Positives: • Our room was spacious with beautiful views overlooking the pool and the ocean, which was a highlight at sunrise • The availability of snorkels, fins, and reef shoes for guest use was a nice touch, allowing for easy exploration of the ocean’s beauty. • The provision of a free washing machine and dryer added convenience to our stay. • The barista coffee in the restaurant was notably good, and the inclusion of soy milk was appreciated. • The staff generally displayed friendliness and a welcoming attitude. • The hotel’s location, just a short walk from a handy small shop and the necessity for transport, emphasizes the need to hire a car, which can be quite an adventure in itself. Negatives: • The overall atmosphere of the hotel was lacking. There was no background music and minimal staff interaction, which contributed to a somewhat soulless experience. • The bar’s happy hour was disappointing, offering no happy hour prices and limited opening hours that did not cater to guests wishing for daytime cocktails by the pool or even lunch options. • A personal instance that highlighted the lackluster service was when requesting ice; being told to fetch it myself from the bar and then feeling like an inconvenience merely for asking. • The closure of the bar and restaurant on Sunday (and unexpectedly the following day) was a significant inconvenience, leaving us without on-site dining options. • The fact the restaurant is is a separate business to the hotel with a limited offering does provide a bad customer experience and doesn’t reflect well on the hotel and the way customers think of the Moana Sands brand. Overall: Moana Sands Lagoon oozes potential but seems to be doing the bare minimum for its guests. As a no-kids resort on a tropical island, the expectation for a relaxing and indulgent experience, including cocktails by the pool, was not met. With some effort to enhance the atmosphere, service, and amenities, Moana Sands could truly become a standout destination. Until then, it feels like a missed opportunity to deliver a memorable guest experience.

Very clean, great helpful staff, clean comfortable bed and pillows. Great pool. Adults only and very quiet. Terrific food at the restaurant. Beautiful clean grounds with a beautiful view of the lagoon. Filtered water and lovely complimentary toiletries.

Everything about this resort was made for a relaxing stay. All staff were great. The restaurant was excellent with good coffee. Every room has a nice view of the lagoon and the pool. It’s a short walk to various shops, restaurants and night markets as well as the main area of Muri Beach. Also, a short walk to Charlie’s and not too far from a variety of snorkelling with turtles tours. I’d stay here again.

Just had the best stay here. The staff are so friendly and helpful. The rooms are clean and spacious. The location is perfect - it's a delightful 15min or so walk to Muri Beach. There's a shop close by and you can catch the bus to anywhere straight outside the hotel. I would definitely recommend this hotel.

Room and view amazing. The staff were awesome. All our meals were delicious. Many of us would have liked the bar to be open in the afternoon. We will certainly return.

Great place to stay, lovely room, friendly staff, good value dining & quiet with no kids 🙂

The most amazing place, the rooms where beautiful 😍 Nice big rooms, beautiful bathroom the color scheme was lovely. The swimming pool was really good on a beautiful hot day. Meals in the restaurant where very yummy especially the duck. The ladies are so friendly ❤️🏝🍸

This is an adult only resort in Muri , beautful accomadation, rooms clean and comfortable. Staff are amazing and friendly, buses stop outside so easy to get about the island. Night market is nearby for good food