My family and I stayed in room 214 and found the beds to so hard and very uncomfortable. My husband had to sleep most of the night in the chair. I also asked a staff member at reception where abouts was the gym and pool I was told there wasn't any, I explained it, states it online he seemed confused. I think it needs to be altered online hence one of the reasons I had booked here. Apart from these issues the hotel was clean and very tidy, and the staff members were friendly.