Let me start by saying that I am a Marriot Bonvoy Titanium Member - I have slept in over 1,000 hotels over the last 30 years. So I really have a lot of knowledge for this assessment. And the rating of this hotel is very bad. Please read my review - it's worth doing before booking. First of all, you cannot normally drive up to the entrance to the hotel. There is no such way. You can only drive up to the garage. It is very difficult - the garage is very poorly marked. Once you get there, unloading your luggage is an extreme sport. I resigned. After talking to the reception - I drove up to the main entrance of the hotel - driving against the flow of other cars, because there is no other road. I think everyone is going in the wrong direction here. This is absurd. Of course, all this after many minutes of looking for such an entrance, calling reception etc. Secondly, no one will help you with your luggage. Nobody in the hotel does that. You have to unload your suitcases yourself and take them to the room yourself. And if you have 4 people and 8 suitcases, you can imagine what a nightmare it is. Where is someone to help at the Sheraton Hotel? Bonvoy Titanium members are eligible for an upgrade at check-in. I asked if I would get one - yes with a sea view, I was answered. So – same type of room DELUX ROOM but Sea View. I asked if maybe a suite, because there are a few available. No - I got such a response! I asked again that I see 3 different suites available when booking - are you sure I can't get one. NO. I can't. It was unpleasant and strong answer. The lady replied that I got an upgrade with a sea view. NOTE - airport hotel with upgrade overlooking the sea. Can you imagine ? Be sure to see the photo of this view. It was the worst upgrade ever in my live. The room was small - and the upgrade was probably a downgrade. Not only that there is no view but the room was facing the highway and the airport. Huge highway noise. All night long you hear cars speeding by. AVOID A ROOM FROM THE HIGHWAY SIDE called SEA VIEW. Attention ! The hotel is close to the airport - about 5-7 minutes walk. But this hotel does not have a shuttle bus. You must go on foot. You have to take all your luggage and walk 5-7 minutes to the terminal. It doesn't matter if it's raining or cold. The hotel won't take you there! As there is no shuttle bus at the airport hotel? And if you are going to terminal 2 and not Terminal 1 then you have it even worse. This hotel is the worst Sheraton I have slept in in my life. This is an insult to the name Sheraton. Absolutely avoid - sleep anywhere but here.
とても良い
54レビュー