カステリ ホテル(Castelli Hotel Nicosia)

房間老舊小，早餐不錯

前台的先生女士服務都很好，餐廳的服務也非常棒，房間服務非常到位。

It’s close to the bus station and border so it’s great. But I think the hotel and room itself are a little outdated.

就在老城區的邊緣，步行去老城區的主要經典和主商業街都很方便。早餐非常簡單，就是烤麪包、培根、煎蛋、火腿腸、酸奶等。但管飽。是那種很久以前的奢華酒店，現在是沒落貴族，入住有點懷舊的感覺。酒店前面有停車場

和國內的快捷酒店差不多

#負評#對梳洗用品，鄰近活動，隔音，走廊隔音，鄰近餐廳，交通方便程度失望；床上布满臭虫

Castelli Hotel Nicosia As a regular traveler but new to Trip Advisor , it is with deep regret that I must pen such a distressing account of my recent stay at Castelli Hotel Nicosia . My expectations, based on the establishment's reputation, were met with a stark and unsettling reality that necessitated this candid feedback. Upon arrival, my wife and I were dismayed to discover our room in a state far below acceptable standards of hygiene and comfort. The presence of bugs within the room and, most alarmingly, in the bed itself was the initial source of our discomfort. Such an oversight in cleanliness is inexcusable and immediately tainted our perception of the hotel's commi**ent to guest welfare. Compounding our unease was the malfunctioning heating system, which seemed fixed to a hot setting. Despite the discomfort this caused, the solution offered by the hotel staff—to simply open a window—was both impractical and dismissive, especially considering the bug situation However, the most stressing aspect of our experience was the shocking level of uncleanliness. The discovery of body hair strewn across the floor and the visible mold and filth encrusting the corners of the chairs were distressing to witness. This lack of attention to cleanliness not only raises significant health concerns but also reflects a profound disregard for guest satisfaction and well-being. In an attempt to address these issues, I reached out to the hotel management, hoping for a resolution that could salvage our experience. Unfortunately, my concerns were met with a response that was both perplexing and disheartening. While my feedback was acknowledged with thanks, the substantive issue at hand—my request for a refund due to the unsanitary conditions—was blatantly ignored. This indifference to a guest's grievances is not only unprofessional but also undermines the very essence of hospitality. It is worth noting that amidst this disappointing experience, the breakfast offered by the hotel was enjoyable, and the surrounding environment was pleasing. However, these aspects were overshadowed by the severe shortcomings in service and cleanliness. In conclusion, my experience at the Castelli Hotel was profoundly unsatisfactory. The negligence in maintaining basic standards of hygiene and the dismissive attitude towards guest concerns have compelled me to advise potential visitors to reconsider their lodging options. A hotel, irrespective of its accolades or location, is only as commendable as the experiences it provides its guests. Based on my experience, The Castelli Hotel has considerably failed in this regard. I

This was a one-night post-Chris**as stay in Nicosia. We stayed at Larnaca and wanted to explore Nicosia. The hotel is a typical early 90's hotel, which hasn't been refurbished since. However, it does the job perfectly. The room was spacious and warm, with a sun-facing balcony. The beds were comfortable and the bathroom was adequate. Breakfast was very nice. We enjoyed it, however, bear in mind this is just a 3-star hotel, which has not been refurbished. Perhaps that's part of the charm!

Hotel is in a great location with free parking which is why I chose it. Check-in was smooth and size of the Executive room was good. I asked for a twin room but ended up with a double. Decor is very tired looking. The AC in our room was very noisy and dust seemed to be coming out of it. Breakfast buffet was average. As we were only staying one night it was OK. Hotel is close to restaurants, bars and the border.