This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas.
1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes.
2. The bakery products offered were not fresh . Found to be cold and stale
3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days .
4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced .
5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby.
6. The small gym does not have any sanitiser tissue to clean the equipment before use .
7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes .
8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees.
9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion!
10. They need to review their safety protocol, they sent my guest directly to the room without even asking .
For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those .
The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.
翻訳
Ronny
デラックスツイン
宿泊: 2024年9月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月25日
The hotel is great. Staff is very friendly. Location near wanda plaza.
翻訳
ゲスト
デラックスキング
宿泊: 2024年10月
出張・ビジネス
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月22日
The room is very comfortable
Service is very good
翻訳
alnuaimi
スーペリア クイーンルーム
宿泊: 2024年8月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月4日
The best hotel that I stayed at on my trip.very creative lobby with top design , location very good near a huge mall wanda plaza and can access all Ningbo tourist areas. The hotel team is very corporate and takes care of all details and , rooms will have equipment and big space and very nicely designed specially the bathroom. My family likes this hotel and plan to stay again.
翻訳
Cloudcatcher
スーペリア クイーンルーム
宿泊: 2024年7月
一人旅
9件の口コミ
4.5/5
非常に良い
投稿: 2024年7月29日
The lobby of this hotel is unique and interesting with steelwork design. I really enjoyed staying in this hotel, the room was clean and comfortable. Breakfast was decent and the staff were helpful. It is about 15-20 minutes walk to the metro station. Many food choices around the hotel and Wanda Plaza is nearby.
翻訳
John Che Lin
デラックスキングサイズベッド、ビュー付き
宿泊: 2024年8月
出張・ビジネス
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月13日
Very nice and comfortable hotel, will return for future business trip 👍👍👍👍👍
翻訳
ゲスト
スーペリア クイーンルーム
宿泊: 2024年9月
その他
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月20日
This hotel has cool design, love the lobby
翻訳
Muda
デラックスキング
宿泊: 2024年11月
出張・ビジネス
10件の口コミ
3.2/5
投稿: 2024年11月9日
just normal
翻訳
匿名ユーザー
スーペリア クイーンルーム
宿泊: 2024年10月
出張・ビジネス
30件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月23日
The staff are very helpful and the rooms are clean and well maintained. The location is suitable being close to the airport and local shopping and restaurants.
翻訳
Soerachmad Simardjo
デラックスキング
宿泊: 2024年9月
出張・ビジネス
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月18日
Very good!
翻訳
匿名ユーザー
スーペリア クイーンルーム
宿泊: 2024年3月
一人旅
9件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月26日
Nice deco. Clean room. Walking distance to Wanda Mall. Overall, it was a good experience.
翻訳
kayur chunilal
デラックスツイン
宿泊: 2024年8月
出張・ビジネス
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月25日
Nice place to stay only problem we had was for WiFi as for international guest who don’t have WeChat cannot connect to hotel WiFi they need to change to cellphone or can log in with room number and guest name
Apart from WiFi we didn’t had any issue good place to stay