ホリデイ イン エクスプレス オーガスタ ダウンタウン IHG ホテル(Holiday Inn Express Augusta Downtown)

Toilet in the bathroom was loose. Made a loud noice everytime you used it. Let the front staff know

Highly recommend this hotel!!! The accommodations were clean and nicely kept and the entire hotel just smelt good. The breakfast was hot and fresh, and every employee we talked to had a smile and was friendly and welcoming. We also liked that the doors were locked at night and you needed a card to enter, and the gate around the parking lot was locked to all but guests. We will definitely stay again on our next visit to Augusta.

Check in was great. Staff was very friendly. The hotel is older and needs some updating. Cracked tile in shower. Toilet was not secure. Chair in room was broken. I will say the bed was comfortable which is a plus. We were in town to see a concert, so hotel was very convenient to that. Overall the hotel is okay if you’re staying for a quick visit.

The staff at the property were excellent. We enjoyed The Museum. The Riverwalk was beautiful, had interesting sculptures and scenery. However, Walking toward town from the property, many of the shops are empty and in disrepair for several blocks before reaching open businesses, so we felt unsafe walking through that area. We did not feel unsafe staying at the property. There is gated parking and cards for entering.

We had 2 rooms and the person at the check in desk was very acommodating. The breakfast is nothing out of this world but good enough in terms of variety. The hotel is clean and quiet, the rooms curtains however were a bit dirty. Beds were comfortable and the AC worked very well, as well as the in room cooler and Microwave.

According to the property, rooms reserved through ******* in the last few weeks are not guaranteed. So we are standing in the lobby while they look to see if they have a room for us. They said this is an ******* issue and *******’s fault.

They gave me the wrong room…no hair dryer and took 30 minutes to get one and had to ask twice. No coffee at breakfast and the bed was uncomfortable, not to mention I booked a King and all they said they had at check in was a standard room with two double beds.

The rooms are falling apart, toilet seat broken, poorly constructed bathrooms, carpets with holes…

Clean, comfortable, and easy check-in. Parking is gated, which was nice for keeping motorcycle secured.