* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.
慌しい一日の終わりには、Hyatt Place Garden Cityでおくつろぎください。Hyatt Place Garden Cityは、ガーデンシティの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はRoslynから9km、ジョン・F・ケネディ国際空港から31kmと、便利な立地です。付近にはAMF Garden City LanesやOur Lady of Hope Catholic Church、Glowgolfなどがあり、ガーデンシティの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、ガーデンシティの当施設提供の駐車場をご利用いただけます。
慌しい一日の終わりには、The Roslyn, Tapestry Collection by Hiltonでおくつろぎください。The Roslyn, Tapestry Collection by Hiltonは、ロスリンでも指折りの素晴らしい宿泊施設の内の一つです。当施設からRoslynまでわずか2km、ラガーディア空港まで26kmと、交通が非常に便利です。ジェリー・パークやクリストファー・モーリー・パーク、Roslyn Pond Parkなど、徒歩圏内に多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ロスリンの当施設提供の駐車場をご利用いただけます。
ゲゲスト2023.03.20
As a Diamond member was very pleased to receive an Oyster Bay Suite upgrade several days in advance. Alexa is a gem and arranged for my second room to be placed directly next to my suite for our convenience. I wish the outside door to the 2 rooms had not been removed. This would have improved our privacy. Suite was fine and we enjoyed the gas fireplace immensely. Much of the furniture was broken in the rooms. Lighting next to the bed unsatisfactory to enable us to read in bed. Hotel should install doorstops in all rooms to eliminate the loud slamming of closed doors which, along with guests just speaking in normal tones, reverberates throughout the hotel. Noise travels. There should be a sign on the highway that this is the Tapestry and not the Hotel Roslyn--confusing for a first timer. And a sign of how to enter the hotel and not have to drag the luggage up all those steps. Thank you for Diamond parking spaces. And again, Thank You to Alexa. Without her, I'm not sure the hotel would be worth returning to. If there is a large price differential I would probably try the Hilton Garden Inn next time.
ヒルトンガーデンインメルヴィルには、すべてのホテルが花嫁が結婚式の朝の準備をするために持っているべき素晴らしいパッケージがあります!販売マネージャーのRosemarieは、シャンパン、軽い朝食、メイクチェア、ミラー、メイクやヘアスタイルの長いテーブル、そして朝食を楽しむための追加の座席を含む「美しさとバブル」パッケージの情報を提供します。清潔でモダンな会議室で一緒に!部屋とアメニティの価格は非常に公正です。ロゼマリーは、その日までのすべての質問に答え、午前中に自分自身を利用できるようにしました、必要に応じてそこに係員がいて、他のスタッフが利用可能であることを知っていました!部屋のすぐ隣にバスルームがあり、必要に応じて変更するために使用できます。ホテルは言うまでもなく、私たちが滞在中に前夜楽しんだ火の穴のある美しい屋外エリア、バー、スナックスタンド、プール、そして完璧な客室があります。全体的に10-10。The hotel was amazing even though it's a local hotel I'm definitely going back just for an overnight staycation because of the clean and modern amenities.Rosemarieと彼女のチームが花嫁(そして新郎)のためにとても役に立つものを実装してくれてありがとう! -ニコール