Room was not cleaned. Used Toiletries on sink. Sheets were stained. Basically gross.
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Susan
2023年12月23日
We loved it! Staff went above and beyond, great location, comfy touches (the cocoa bar!) No wonder it's the first choice for folks working for the airlines. First class option for staying in Cleveland!
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Judith
2023年11月14日
My room was fantastic! The amount of space was beyond anything I expected. The room decor was very attractive. Super clean space! The pullout loveseat fabric was torn however, and it's mattress was not too comfortable to sleep on. The separate bedroom was also appreciated. It's mattress was excellent. Slight disappoin**ent that the pool was not open. I would stay again and recommend without hesitation.
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Sandra
2024年2月20日
Did notbget the room with king and sofa bed i requested.
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Kennethia
2023年9月25日
We checked in 9/23/23. The manger knew the way meet were looking we had a long flight and provided us with not great customer service but allowed us to check in early. I was so pleased with his service I informed him you really have great customer service and customers like me really appreciate you. Thank you to the entire Marriott staff!!
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Heidi
2023年9月18日
Confusion regarding shuttle service, though we stayed there because they said they had it otherwise could of just stayed someplace else for less. Was disappointed when we found out they have it 24 hours though was not told that at check in, were they made it that we would not be able to use it
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Charlotte
2023年8月7日
The staff was really friendly. The pool in the hot tub are nice. The room was clean. The mattress on the bed was terrible. Even more terrible was to pull out bed. Pull out bed was like sleeping on metal railing. If you're going to advertise having pull out beds then make them mattress actually sleepable.
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Thomas
2023年8月1日
The property was clean and the staff was friendly and professional. I had a late check in so I didn't see much of the property nor take advantage of the amenities. I did notice that Courtyard didn't have much of a courtyard or patio. All in all, I'd stay here again without hesitation.
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Ithica
2023年8月15日
I like that property was well lite which made it feel very safe for me and my wife