I had a wonderful experience with the Hilton Garden Inn. I came for a conference and needed some accommodations as a nursing mother who needed space to pump several times throughout the day. Ms. Jess at the front desk was an absolute angel. She helped facilitate some exchanges of materials while I was in the conference to my childcare providers, and always greeted us with a smile and positivity. Thank you!
The staff was super friendly. I would give the staff a 5 star but the hotel itself was terrible. The rooms were terrible. There was mold in my sink. You can tell they were hiding mold with the terrible caulk job around the sink. They really need to call the contractor to have those fixed because they were not installed correctly and that is why they are having an issue. The rooms had a terrible musty odor that did not go away. The rooms were freezing cold. There was a thermostat in the room but no matter what you set it too, the room never got warmer making it difficult to sleep. When you do go, be prepared to pay additional $125 has a holding fee. You will get it back, but the amount they take is just ridiculous. Most hotels don't hold more than $75. This really tied up my budget for the weekend and this was never communicated when booking. The wallpaper was coming off the walls. Probably because they painted over the wallpaper making this a not so inviting stay. The open pool behind the bar made it difficult to enjoy that area with the smell of chlorine. There is so much moisture in the air that you feel like you are entering a not clean damp space, Probably from the open pool. The building was tucked away behind a shopping center in a corner. The building looks run down and I drove around a couple times not thinking that was the actual hotel. It did not feel safe or somewhere I would want to be with my kids.
Excellent hotel. This hotel is very well managed, this is based off of my experience and the staff, Basil and Hannah we’re very accommodating. The suite was very big which we enjoyed. The guest laundry room was a great help to have in the hotel along with the fitness center. Fitness center had tvs with cable on all of the machines which I really loved. They had some sort of Japanese breakfast which was pretty tasty along with the taco breakfast! Will be back in a couple of months.
ゲゲスト私はいくつかの否定的なレビューを見て、ここで以前の懸念のどれも見ませんでした。廊下の新しいカーペットの匂いでさえ、すべてが非常に新しいようです。私たちの部屋はベッドできれいだった、とても快適でした。私は多くのHoliday Inn Expressホテルに滞在しましたが、これは間違いなく良い選択です。朝食は基本(スクランブルエッグ、ソーセージとトルコソーセージ、ビスケット、シナモンロール、パン/ベーグル、シリアル、ヨーグルトとパンケーキ)でした。
OOdell BI have been staying at Extended stay in Novi Michigan for about two months on business. The extended stays staff and management at Novi Michigan has went above and beyond to make my experience at Extended stay most rememberable stay. They help me with all my needs including holding mail and packages for me until I arrived the following week. All things are not perfect in the world. But this is a perfect place for me. Recommend Novi Extended stay to anyone.