オークランド マリオット シティ センター(Oakland Marriott City Center)

酒店環境真的超滿意 超出預期範圍 無論白天多累 晚上回來一趟 看着外面的景色真是能消除一天的疲憊 服務也是很好的 員工很nice Checkin 和checkout都超快 很有效率 滿意

Room was just fine but near hotel neighbors are very not safe. I don’t recommend for family with kids. And room service was horrible. And one late night was very very loud cause some ************ were car racing on the street so police were came.

雖然超售導致沒正確的房型是個很嚴肅的問題，但是攜程客服的處理非常耐心，專業和到位，大堂經理把這事情處理的也很妥當。酒店環境還不錯，時候出遊居住。valet停車偏貴，周邊停車場可能更合適。

地理位置很好，緊鄰海邊，附近也有吃的可以選擇

I had the worst experience during my stay at this hotel. I was sound asleep at 5:45 am, when I was awakened by a loud, 90 db roaring sound. It continued for 15-20 minutes. The hotel maintenance guy came up and said he had never herd anything like it. And then it stopped. But I was so upset and agitated I couldn’t go back to sleep. When I checked out of the hotel I mentioned to the young man at the desk how upsetting the stay was and he said that I deserved a full refund on the room, but because I made the booking with a third party, he wasn’t authorized to do it himself. But he said that when the manager came in he would tell him about my experience and he assured me the manager would then issue a full refund. I’ve tried calling the manager a few times since that experience but he avoids my calls. And I have not received any kind of acknowledgment. Very disappointed with this hotel.

設施一般， 環境一般，地理位置還算方便， 服務：較好

Although our trip was quick, I enjoyed our stay. The staff was very nice and everything was clean

This place is any great location centrally located in Oakland and it has a great view of the bay. The front desk staff was not very helpful when I was checking in, but this place is very clean and up-to-date. We were comfortable in our room and I would recommend a stay here.

相比周邊的其他酒店，算是最好的。