クレアモント クラブ & スパ - フェアモント ホテル(The Claremont Club & Spa, A Fairmont Hotel)

Best hotel if you’re looking for east bay near Berkeley or Oakland

I would not return back to the Claremont. Sat to journal and chair was falling apart. Manager was more concern with being vaccinated than room.

I did not like the massage. Neither did my husband. I think the massage people need to be re-evaluated.

The Claremont is a beautiful historic property with many different views of the Bay. There really isn’t any place like it. Stay if you can.

What was unique was the architecture, long history, recreational options. What I would have liked in my room was a curtain to close the window. Price was so high for one night.

Beautiful hotel. Tried to get our car from the valet and the wait was over an hour because they had two events going on so we had to pay for an uber instead. Poor planning on the hotel's behalf. Bed linens were cheap and thin. I was cold and had a terrible sleep.

Nice hotel, great chef, unfortunately for us it was a bit disappointing with our check in. We sent emails before our arrival, called the same day bc we needed check in earlier. At the end we couldn’t and it was past 4pm and our room were ready….

The food was way below par for dinner. The rib eye was half grisel. The staff wouldn’t seat us out on the balcony for lunch, for reasons unknown. It had two parties seated with a lot of empty tables. The pool area fire pits were broken and no food served outside.

Room service breakfast not so good. The app does not allow for many a la carte options - very inflexible. Worse, I got a large bowl of runny bland oatmeal - no texture, no honey, pathetic “granola”, had to add fruit on the side. The bill was $47!! Look to the 4 Seasons or Ritz Carlton for guidance. Finally, the hotel lobby smells terrible.