ホテル オーロラ(Hotel Aurora)

This was an unpleasant stay for three reasons. Firstly, this is NOT a three-star hotel, maybe a two-star one. It is very worn out, so no amount of cleaning can make it look appealing. Nothing works well: not much hot water and no heating. Secondly, we were put in a basement room with a "view" of the cleaning storage closet and next to the kitchen. At other hotels, such rooms are given at half price with a notification of the conditions, not as full-priced ones. When we asked to change the room the next day, they initially said yes, and then calls were made to some higher-up management who said no, so we insisted, and we got a new room after some calss. This is NOT the fault of the staff but of whoever the management who picks up the phone is. Thirdly, the hotel is next to a bar that has loud music till 4-5am in the morning. The only nice thing about the hotel is closeness to the city center.

We only stayed one night and the restaurant looked good but was closed on Sunday. Excellent location! The hotel was very clean and comfortable. There was noise from a nightclub but we ignored it and slept well.

Its in the center of Oaxaca, but they charge you extra if you pay by card and the parking “available” is 3 blocks away from the hotel… there another parking place 5 meters away from the hotel and they charge you the same as the hotel parking space.

The room was spacious and comfortable. The staff were friendly and helpful. The location was convenient to a variety of activities.

It was a great hotel very clean and the staff was very friendly and helpful

Terrible noise at discotheque

The good---＞The hotel was centrally located. Just minutes away (walking) from Benito Juarez & 20 De Noviembre (Markets) and El Zocalo. The bad--＞ The beds were hard, like super hard. There is a club/bar really close by and on weekends they close around 5 am. We had a white noise maker and it made it bearable. Price was reasonable, staff was very helpful...all things considered a 3 out of 5 stars.

Terrible place. They do not speak English- as advertised. The location was not as advertised either so couldn’t find the property. Called and the receptionist could not provide sufficient information even with a Spanish speaking person. Had to stay in a different place.

Hotel staff was very kind, but the room was badly located. The club music nearby was extremely loud all through the night until 3-4am. None of our family could sleep, and it was disaster and completely destroyed our plan for the next day.....