クラウン プラザ カレッジ パーク - ワシントン DC IHG ホテル(Crowne Plaza College Park - Washington DC)

First of all, thanks to Brittany. I believe she is the best employee. Very helpful and nice. The first two rooms that I got had some issues with the cleanness, but she helped and addressed this issue asap. However, i could not see kindness from other employees. No smile, no eye contact, some people seemed like they did not want to work - did not want to help out the guests even if the inconvenience caused by the hotel. Again, only Brittany knows how to offer hospitality.

We one the best hotel stays ever here. The room was absolutely perfect, clean andits smelled so good when we walked in.

I enjoyed my stay! The staff was very kind. I would recommend this hotel to family & friends! I would stay here again!

地理位置優越，服務態度很好，環境還不錯，畢竟是皇冠假日酒店值得信賴品牌。 這裏無論是商務出差旅行都值得推薦！

What a great place to stay right off the highway. 20 minutes from dc. The staff were so accommodating, we arrived the same time as a bus load of people and the front desk staff took us to the service elevator to by pass the line to take the elevator! Breakfast was all nice, the staff there made you feel right at home!

Love the decor and cleanliness of the hotel and room but I didn’t notice we didn’t have towels until we were showering. We did request some but they came an hour later. Bathroom needs a towel rack or shelf.

The hotel was beautiful with terrible service. During our stay we had no soap, I asked for room service and did not receive any. The bed did not come with a fitted sheet. Did not receive wash cloths or towels. Also the elevator broke down & we had to take the stairs… the stairs led us to the laundry room & kitchen. It was very scary. They do not have stairs for emergencies. If you care about being comfortable and safe do not come here.

Everything the staff, the dining, the clean look, the beauty of the hotel, our room food, our stay was so comfortable the issue we had in our room was resolved very quickly..

Great customer service from the staff. The hotel was quiet and clean. The room was comfortable and clean. Due to the inclement weather I had to check out early. The staff was very understanding and accommodating