ラマダ バイ ウィンダム スピリット レイク / オコボジ(Ramada by Wyndham Spirit Lake/Okoboji)

Front desk staff rude- unhelpful- nonexistent. The property run down and dirty. The pool and hot tub smelled and was not working and dirty. Would strongly suggest staying elsewhere!

The facility was clean, neat, and quiet. The facility is older so electrical outlets were awkwardly placed. There was one wall lamp that had excess exposed cord. We were challenged to find places to charge electronics.

It was unique experience because there was a greeter in the lobby and then also a cashier/receptionist behind the counter. Also the hotel only had one entrance and a small stair case.

Very noisy. Could hear the neighbors showering at midnight. Breakfast was disappointing. Eggs were odd tasting and sausage was of a cheap quality. The woman who checked us in was friendly and helpful. Unfortunately the gentleman behind the front desk in the morning didn't speak to us at all on check out.

The gentleman that was at the front desk in the morning was kind and helpful but the evening and night staff was rude and unhelpful. The place is just very run down for the price. We stayed 11 days and the shower was never cleaned.

This hotel was great. The bed was comfortable, the shower was hot. Overall a really nice place to stay

Man at check in asked me questions about my service dog requesting paperwork. He was hard to understand and rude. Also we only had one cup in our room and it was used. The towel rack kept falling off the wall. The carpet was wet by the air conditioning unit. Train your employees on service dog legalities.

Vending machine inoperable, pool and hot tubs were cold.

The woman that checked us in was extremely nice, thorough, and informative. Our room was very clean except for some mold on showerhead. Our washcloths were stained with someone else's makeup. The pool was decent. The coldest pool I have ever been in. I signed up for The Wyndham Rewards. Had directions from woman who checked us in to collect my Wyndham Card upon checkout. I called for someone at the front desk. I told him I needed my card. He told me I didn't need it. I asked why she told me to collect it. By the time he agreed to come I was upset and left. Continental breakfast was nice to have as well. Overall the hotel was pleasant. Short drive to lake and attractions.