The hotel was difficult to find i got lost with Google maps and eventually found it on a side street. The foyer area was nice and clean and the concierge were very professional and went out there way to find the bus times for the airport. As I approached my room I noticed the carpet was very dirty and needed a good clean. I opened the room door and was really surprised a lovely large room. Very welcoming lovely bedding and comfortable bed with all amenities including water and refreshments in the fridge. The bathroom was lovely with a large walk in shower. Breakfast was nice with a lots of choice of cheeses and eggs and fruit The concierge was very polite on checkout.
We were very disappointed with our stay at this hotel. We arrived in our room to find a piece of the wooden door broken off and left in our room beside the door. We asked a member of the hotel staff that escorted us to our room if we could change rooms as it was generally disappointing but we were informed that the hotel was at full capacity, although there was a room available somewhere else. The hotel staff member was reluctant for us to stay in a different room. We then realised that our actual hotel room door did not lock. When you shut it, you could just push it right back open without a key. The room in general was dark and was not very clean. Having informed another member of staff about our room, she inspected it and apologised - she seemed shocked herself. She then put us in another room in a different building. When we arrived in the building it felt brighter and cleaner but when we opened the curtains, we were disgusted by the landfill waist view outside. In addition, we could not get hold of staff when we used our hotel phone and we tried multiple times, which is of course unsafe had there been an emergency. There was also no one to assist us at the main reception point on multiple occasions and we hit the bell a few times but no one responded. Again, this is unsafe in case of an emergency. The staff were generally unhelpful and felt pretty non-existent throughout our a stay, save for the few times we managed to have some interaction. We booked this hotel because it looked lovely in the photos, because of the reviews, and the Travellers Choice Award, and because it was advertised as having been renovated so we could not believe our experience. The reception areas are fairly nice with chic decor and there is a nice scent in the reception room that led to our first room, but besides that, there isn’t anything more positive to say. It also felt as though there was no real atmosphere. To put it differently: the atmosphere was pretty sad. A truly regrettable experience!
The hotel is OK. Good points: Rooms are spacious, and the bed is comfy. The shower was good, and air conditioning worked well. Not so good points: The location is not the best. Some rooms overlook the grafitti walled port and a large carpark, which is used by boy racers in the evenings. The rooms overlooking the nice park have a better outlook. The balconies are very narrow and are unusable and house the aircon unit. The staff on the whole are very nice and helpful. We were part of a large Leger coach party and had breakfast and dinner included. The breakfasts were good, but the dinners were poor to inedible. Drinks were a bit above average prices, but the room has a fridge, and there is a supermarket along the side of the park. Although not a good location, it is an easy walk to the town which has many restaurants and upmarket shops. There is also a bus (4) outside the hotel that is a 15-20 min trip (€1.50) to a lovely local beach as there is no pool. There is a large terrace off the restaurant, which they did let me sit and use even when the restaurant was closed. For a 4* hotel, I think it is more a 3*
Esperienza bellissima in famiglia. Siamo stati benissimo. L'Hotel è posizionato per raggiungere in pochissimi minuti le spiagge più belle della Sardegna Abbiamo soggiornato in una stanza quadrupla, il parcheggio comodissimo vicinissimo alla camera. È passato qualche anno ma il ricordo di questa vacanza resta indelebile.
ゲゲストA great hotel close to the marina and a 5 minute walk into town. Lovely room with a comfortable bed and a great breakfast with plenty of choice. The staff are amazing and can't do enough to help. I had an accident on day 3 of my holiday and had to be flown home 2 days later. The staff went above and beyond, arranging a taxi from the hospital to the hotel, checking I was ok and offering food, they are absolutely wonderful and caring. I would happily go back as this is a beautiful Island.
ゲゲストSono stato qui per una notte appena arrivato con il traghetto ad Olbia. Posizione sicurissima centrale e con parcheggio a disposizione. Camera pulitissima e abbastanza grande, bagno ampio e super pulito. Buona colazione la mattina con molte proposte dolci. Prezzo ok. Check in veloce e personale veloce
MMaxenceLAmazing location in Olbia old town, closed to Piazza Regina Margherita. Very vibrant with lots of bars around and music on Saturday night! Lovely place, with all the necessities. Nice coffee machine to have an espresso in the morning. Very clean! Owner was very helpful and responding on WhatsApp, he came also to fix a little thing in the bath very fast. I recommend! I was sad to stay only 1 day!