Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax a**osphere in Port Stephens.
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Jacky
2023年11月27日
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.
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Rosy
2023年11月14日
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
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Karen
2023年11月13日
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
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Janice
2023年11月6日
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect.
The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
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Nicola
2023年10月16日
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
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ゲスト
2023年3月14日
Everything was Very good , Specially Ali very informative and soft spoken person , pool was great cleaned properly and room are cleaned well great job by Housekeeping, Location was great to short walk to beach lots of koala , in the middle of night u can see possum in ur front yard . nice breakfast all in order
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Verified traveler
2023年9月6日
Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.