Disney's Polynesian Villas & Bungalows

仕事で定期的に旅行しているにもかかわらず、決してレビューを書かないでください。誰でも悪い日を経験する権利があると私は感じています。そして、私は大学と大学院時代にサービス業界の仕事に何年も費やしたので、すべての人を満足させるのは不可能であることを知っています。そう言われました。高級ホテルのような体験を期待している場合、またはかなりまあまあの 3 つ星ホテルのような体験を期待している場合は、他の場所に滞在してください。この旅行からのいくつかの抜粋： - 4時に到着しました（チェックイン時間）。部屋の準備ができていないため、午後4時が「おおよその」チェックイン時間であると言われました。部屋の準備ができたのは5時52分でした。 - 5時52分、ベルサービスが荷物を部屋まで運んでくれるか尋ねましたが、ノーと言われました。配達のために部屋にいる必要がありました。 - 午後8時にホテルに戻りました（幼い子供たちと一緒に）。ベルサービスは「非常に混雑」しており、「約60分で荷物を運んでくれるが、それ以上かかる可能性がある」と言われた。自分でやると言いました。すべての荷物をカートに乗せて、徒歩約 5 分のバンガローまで運びました。ベルサービスにカートを取りに来てもらうよう電話したところ、「少し待ってほしい」と言われました。誰もカートを取りに来ませんでした。子供たちが寝静まった後、自分で歩いて戻りました。驚くべきことに、私が話をした人は皆、まったく悪びれず、助けることに無関心でした。これまで私は、ディズニーの「キャストメンバー」がとても親切で、親切で、常に礼儀正しいことに気づきました。このホテルはスタッフが非常に不足していたので、誰もがただぶら下がっていたのだと思います。私は彼らを責めません。それは混沌でした。 - 部屋の銀製品や皿は明らかに汚れています。ナイフについた指紋。コーヒーマグに入った髪の毛。洗面台に髪の毛が。 2〜5分ごとに、排水ポンプが上下水を汲み上げる轟音があります。夜中に私と子供たちが何度も起きてしまいました。これはバンガローの配管システムです。あなたが熟睡しているなら、素晴らしいです。でも花火よりは大きいですね。 - チェックアウトの際、雨が降っていて教訓を学んだと思ったので、ピックアップの1時間前にベルサービスが荷物を取りに来るように電話しました。すべての荷物カートが使用中であると言われ、彼らは私たちに到着しようと「試みます」が、常におおよその時間です。土砂降りの雨の中を歩いて荷物カートを取りに行き、バンガローに戻り、すべての荷物を自分でフロントロビーまで運びました。つまり、バンガローに泊まるのが夢だったなら、それを実行してください。花火を眺めるなら格別です。しかし、これは基本的にベストウェスタンであり、天文学的な費用を正当化する理由はありません。

We absolutely LOVED the studio here. The room was so spacious and had two showers! It was perfect. The resort grounds were beautiful, and the pool is so fun. The theming truly makes you feel like you are on a tropical island, yet you are so close to Magic Kingdom and Epcot!

Cannot go wrong with this resort. A studio is so roomy. 2 bathroom areas, double pull down bed & Murphy bed. Small kitchen area also. Toaster/microwave and coffee machine. This time with DVC, we have a lake view and okaced in moorea. Lovely views but quite far from main hotel but very close to TTC. Very noisy, horns from boats are constant until after 10 pm and start around 6.30 am. I wake very easily. So not the best area for me

We met friends here and stayed in a deluxe studio in the Moorea building. After getting lost and wandering around after dark, we flagged down a worker on a golf cart and asked where our building was. We were standing right in front of it! More signs and more lights please! The room itself was really nice. The 2 bathroom layout was a nice surprise. We used the fold down trundle bed as a storage rack. The bed was comfortable, but would like a king size instead. The resort is nice, loved the idea that we could get a Dole whip here but the lines were always so long at the end of the night we never took advantage of it. The monorail right outside the front door is really nice.

What an inviting oasis of Polynesian hospitality and warmth! A totally relaxing resort, with several entertainment options for family members of all ages! The updated interior is a long-awaited, yet lovely welcome, sharing a small taste of Aloha.

Great stay at the ‘Poly’ as ever. I had stayed on my own for few days between a family trip in South Carolina and meeting friends at Disney but felt so safe. Ohana, Kona and quick services were delicious, like usual. Transport quick and easy to parks, Disney Village. The rooms are not set to a low of 20 Celsius but as we found it still quite warm, engineers were able to get it down to 18.5 - thank you! Just couple slight negatives - the walkway to Grand Floridian was closed due to new DVC rooms (DVC owner so I’ll accept the minor inconvenience) and the resort has got a little busy with people who don’t stay at it. Would be nice to keep a bit of the beach at fireworks time for those staying onsite.

Don’t do club level here. Do it at the Grand Floridian. I wish I could have my night back and used it there. Not many options for people with dietary restrictions (vegetarian, vegan, non dairy, we have a wide array of people) , and not as many options in general compared to the Grand. The cappuccino machine was broken and we were told to go to the lobby for coffee (Cappuccino in the early morning on our balcony was a huge reason we wanted this stay for my family). No mickey bars, no cold bottled water, no smoked salmon for breakfast, very little hors d'oeuvre options. Forget about watching fireworks from the lounge because the glare from the indoor lights is so bright, you cant see outside the windows at night. I was dissapointed in the shower/tub combo shower (they should have a walk in shower) and a ton of mosquitoes on the balcony at night so you cant enjoy the view much (Grand Floridian didn’t have this issue). The food options are also not great here especially Captain Cooks (not many options and very limited) I recorded my experience so you can see it on You Tube “Disneyworld Vacationer”. Other than the club level, we stayed on the DVC side for the rest of the trip and it was heavenly. This is the best hotel in Disneyworld if you stay DVC, don’t do club level, and travel elsewhere for food. The vibe, tiki torches, trader sams, sand beach, boatrides, monorail access, so wonderful. I’ve stayed at pretty much all their hotels and here is my favorites list in order (and where you should stay): 1. Polynesian 2. Grand Floridian 3. Wilderness Lodge (if you are doing DVC, choose Boulder Ridge side) 4. Port Orleans Riverside 5. Tied between Saratoga Springs & Animal Kingdom Lodge I’ve also done Aulani and a Disney Cruise, if you can only afford 1, I’d choose Walt Disney World EVERYTIME I give this specific club level stay a 2 out of 5 stars because of my experience and the lack of service to make the experience magical as it usually should be with a Disney trip, but the hotel itself is so special that I love it. It has that magic from the original concept and build. I just wish the trend wasn’t to detheme and generalize aka “las vegas”ize the disney hotels that has been a trend lately. Magical express being cut was a HUGE loss for us (we added Universal and reduced our stay ay Disney because of that loss since the convenience of that transportation had locked us in the Disney bubble start and end of our trips)

I just checked in yesterday. It was a 3pm check in. We got there at noon. The room was not ready. No big deal. I’m with my sisters so left my suitcase in their room. Went to the pool. At 4:30 I went to front desk and was told my room still had not even been cleaned yet. I had a dinner reservation at 5:30 AM which was 15 minutes away (and we made over 6 mos ago). They get me into a room at 5. Had to wheel my own luggage from two buildings away from my sisters room. Took 20 minutes in 100 degree weather. I couldn’t even make dinner with my family. The next day we go to to the park. I came home at noon and took a nap. I woke up to COCKROACHES crawling up my arm. (I flung them off and they crawled to bathroom where they’re seen in pic). I immediately called the front desk. They said just sit tight someone’s coming in a minute. I wait in the room with these cockroaches so I can watch them to make sure they don’t crawl away. 20 minutes go by, nobody comes. I call again. Another 20 minutes go by. I call again. Nobody comes. ANOTHER 20 minutes go by I call again. NOBODY ever once came. I called three times and not one person came to check the room or rectify the issue despite repeated assurances that someone would be there. I finally walked down to the front desk. Keep in mind this was in the middle of the day. Google it. These are nocturnal bugs. If there is one in the middle of the day, there are LOTS more. It’s disgusting. I asked to be switched rooms and they said they had no rooms available. I asked for a discount on my room. They offered $200 resort credit that could be used on my NEXT visit. As if I would have ever come back here. When I said I am completely uncomfortable staying in the room I was told to look for a hotel somewhere else. It sucks that a trip with my family - that was planned years ago - has been spoiled by this hotel. I’m not a high maintenance person. But I do expect that if I’m spending $600+ per night that I can 1) check into my room on time, 2) not have cockroaches in my bed, and 3) have issues with my room (especially like this) resolved immediately. If you’re going to spend a ridiculous amount of money - go to the Grand Floridian. They actually deliver. Save your money and stay at a Motel 8. The cockroaches are MUCH more expensive at Polynesian.

The resort is beautiful. There are multiple restaurants and Dole Whip. We enjoyed the Oasis pool with a full bar and food. The room is spacious and the two bathrooms is a huge plus. The only negative is the housekeeping. We rented points and understood we would only have garbage daily. But the daily garbage seemed inconsistent. Additionally we had to call for towels daily. We called and asked if someone could collect the used towels after a few days, but no one came. We finally asked one of the nice housekeepers on the floor if we could bring down towels to place in her dirty linen cart. For the cost of the hotel, delivery and removal of towels should be this challenging. Disney should step up on this area.