ダブルツリー バイ ヒルトン ホテル オーランド イースト - UCF エリア(DoubleTree by Hilton Orlando East - UCF Area)

最悪のダブルツリーバイヒルトンに泊まりました。初日の夕方12時に遅すぎた。フロントからお湯がないと言われましたが、明日の朝になります。だから、わざわざホテルを変えなかったし、翌朝もお湯がなく、夜もお湯がなかった。お湯が足りなかったので、4日3泊の滞在全体がカバーされ、滞在の経験は非常に貧弱でした。ヒルトンが所有するホテルであるため、施設の修理には非常に時間がかかります。フロントデスクは3つの質問をします。このようなアマチュア作戦には驚きました。

good.

Very clean great customer service & house service is great brought us extra pillows & comforter !

Nice hotel. Clean. Has a nice restaurant and bar which was one of the reasons I booked it. There’s several restaurants/bars in the area to choose from that aren’t your typical chain. We were in the area for a basketball game at the university which is very close by. My only complaint is the bed was uncomfortable. My husband and I kept rolling towards the middle of the bed because the mattress had a dip in the middle. I didn’t take away a star because a lot of people sleep on those beds and I’m picky when it comes to a mattress. Besides, one bad mattress doesn’t mean all mattresses are the same ;) If we’re in the area again, we’ll be back.

I only think I didnt like was the pillows looked fulffy, but when you put your head down they were flat, so much so it hurt my neck. Also there was a constant drip in the tub/shower (room 425) Everthing else was wonderful.

Great check in, was able to get in a little early. Stayed just one night to attend my daughter’s graduation from college. The bed was comfortable and all was clean but the temperature in the room was humid and definitely not at an AC optimal output. Also for that it was a little musty smelling.

Great location when visiting my son at UCF. We arrived early and the room was ready, so we got to check in early. The warm cookies given to us upon check in was an added bonus. Rooms were nice and comfortable and above all, the staff was very friendly and accommodating.

Stay was fine. Really amazing that there are not refrigerators and microwaves in the room. I know we can request them but it is ridiculous that we would have to.

Staff & service were very good. However, the property is an older property and the bedrooms and bathrooms need fixing and renovating.