ホームウッド スイーツ バイ ヒルトン レイク ブエナ ビスタ - オーランド(Homewood Suites by Hilton Lake Buena Vista - Orlando)

ホームウッド スイーツは素晴らしかったです。ランドリールームやフィットネスルームなどの設備はよく整備されていました。部屋は素晴らしく、すべてが清潔でした。ベッドは快適でした。ハウスキーピングは毎日素晴らしい仕事をし、スタッフはフレンドリーでした。朝食はおいしくて、パーティーの全員を満足させるのに十分な種類がありました。 私が気に入らなかったのは、プールが写真に基づいて宣伝されていたよりも小さかったこと、エレベーターが古くて遅かったことです。ボディウォッシュとシャンプーでは乾燥してきちんと洗えていないように感じたので、自分のものを購入しました。しかし、これらは小さな問題です。駐車料金は1日25ドルです。 全体的に見て、価格に見合った価値があり、間違いなくこのホテルをまた予約したいと思います。

Parking was not inuded and they charged $29 for 1 night. This is not disclosed in the information. Very disappointed, other options include parking for free. Box below mattress was broken y was very noisy, also the ac very loud. Pillows are terrible. Carpet smelled room 104. Bathroom is located inside the bedroom, so if you travel with kids, they will enter to your room anytime at night to use the bathroom. I couldn't rest in the whole night. I will never return.

There’s a highway right behind the building so all you hear is heavy traffic all night, the staff just wants you to go away when you need something, parking was $25 for 24 hours, the shower felt like needles from the mineral buildup, there was trash on the hallways, stained carpets, broken wall decorations, one of the elevators is broken. Not a good value at all

Was not informed about the nightly parking fee. $25 a night is alittle high for unsecured parking. I will choose a different property next trip. I feel the parking thing is a bit shady.

The room was spacious but not well maintained, the breakfast was poor, just eggs and bacon. I don’t know how people will give this hotel more than an average rating. Disappointed and will not stay again.

We asked for a late checkout and they gave us 1 hour until 12pm. I was trying to get out of the room and had 2 knocks at the door and 1 phone call in 7 minutes to get out of room. Very annoying.

The rooms were spacious and clean. Breakfast offered excellent variety and a clean and comfortable dining area. We were most impressed and appreciative of the front desk service provided by Oskar. When we were unable to make a toll free call from our room, he graciously allowed us to use his personal cell phone to make the call. (We are from Canada so we were unable to use our own cell phones). The call took over half an hour to complete but Oskar’s only concern was that we were able to get our needs met. What a fantastic employee who truly cares about the guests. Thank you!

Need to improve room full service. We had to search for ourselves at the lobby for shower gel, shampoo, conditioner and blankets. Two consecutive days there were no room full service and it was notified during our stay. Communication and service can be better.

I would definitely stay here again. Clean, breakfast was nice, staff friendly. The room was excellent i had the king suite. Only issue would be the $25 a day parking.