オシフィエンチムのアウシュヴィッツ・ビルケナウ博物館ホテル

I booked this hotel mainly for convenience to get to Auschwitz for a 9.30am tour, but I also wanted to treat myself to the superior double room & the spa the evening before. Firstly, there were 2 single beds rather than a double (see photo) and they said sometimes in Poland a ”double” refers to 2 singles. It's misleading and I find it odd they're not more clear, especially as they must've had similar complaints about this before, so beware! Secondly, I went down to the spa to spend time in the sauna and jacuzzi but the area was drafty because the door to a strange patio area was open. I think this is where the outdoor pool normally is but there was nothing there but a couple of chairs and an umbrella, so this was another let down. Thirdly, and the worst thing of all, was the breakfast. Awful all round, I've only ever had as bad a breakfast once before and that was in a Travelodge. The coffee was bland, the choice of food was limited, a lot of the spread was cheaply presented and nothing like the photos, so beware. Worst of all was the fruit which was rancid, literally. See my photo, it's quite unbelievable. Also, rather disappointingly, I was looking forward to having a pint in the cellar bar but I discovered it was only open certain evenings, I was gutted, nothing seemed to be going right here. The only reason I gave this 2 star rather than 1 was because of the dinner. I had purchased it as part of a package with the room and had it in a restaurant attached to the hotel. After reading the menu for a while the waitress told me I needed another menu for the package deal so of course I was suspicious. I've taken a photo of this menu as you should be aware the choice is limited. I ordered the zur, dumplings & tiramisu. For all I know it was all defrosted but to be fair it tasted really good, so this was a saving grace. Anyway, please beware of my points, its not a great hotel but it is just a 5-10 minute taxi ride to Auschwitz (1) so it is convenient, though there will be closer smaller hotels or B&B's that are a closer walking distance I'm sure. I have been totally transparent with this review and often I wish hotels could do the same, please don't be surprised if your stay is not as good as you expected.

先月このホテルに滞在し、とても快適で、出張中に必要なアメニティをすべて揃えていたことがわかりました。部屋はかなり広く、最新式で、敷地内に楽しむレストランやバーがありました。フロントは親切でフレンドリーでした。ホテルの頂上のレストランで食事をし、料理はとても美味しく、ウェイターは素晴らしかったです。

出張中の10月に2泊しました。受付はとても親切で、英語がとても上手でした。部屋はとても清潔で快適でした。無料の駐車場がたくさんあり、簡単に車を駐車できます。場所は市内中心部にかなり近いので大丈夫でした。部屋には無料の水とコーヒーがあります。朝食は素晴らしかった。Wifiは無料で、信号は良かった。部屋にミニバーがありますが、飲み物や食べ物を入れるのは空です。入り口に花屋もありそこで両替できます。それなら銀行の方がレートが良かったです。

先週末、このホテルに2泊しました。場所はとても良かった。すべてのスタッフはとても親切で親切です。朝食とレストランは間違いなくお勧めです。彼らはたくさんのさまざまな食べ物と誰もが十分な選択肢を持っています。部屋は本当に広く、床から食べられるほどきれいです:)。部屋も設備が整っており、ベッドはとても快適です!ホテルの下の駐車場には十分な駐車スペースがあります。良い価格と品質比。すぐにまたカトヴィツェにいる必要があり、間違いなくこのホテルに再び滞在します。私は間違いなくこのホテルをみんなにお勧めします。 (ヴィン)

予約の時点で、これはカトヴィツェで最も安いオプションの1つであり、はるかにコストパフォーマンスに優れていました。私たちはそこに1泊しました。ホテルは最近改装され、2019年5月の時点で最新ではない写真よりも内部がはるかに良く見えます。 A4高速道路の隣という便利な場所にあり、近くにたくさんの無料駐車スペースとスーパーマーケットがあります。 部屋はモダンで、清潔で、すべての電化製品は新しく、快適なベッドとトップレインシャワーが付いていました。長期滞在の場合は机を使用できます。 朝食は十分な種類、高品質の食べ物とおいしいパンで良かった。私が覚えている限り、あまり多くの野菜の選択肢はありません。 1つの欠点はサービスでした。金曜日の夜、非常に親切で英語を話さなかった受付係は1人しかいませんでした。バスツアーの直後に到着した場合、チェックインに時間がかかることがあります。

Questo Hotel si trova in pieno centro storico di Katowice. Struttura accogliente e funzionale con un ottimo rapporto qualità prezzo. La camera piccola ma pulita , un po spartana nell'arredamento . TV senza alcun canale Italiano, non c'è bollitore ne frigobar. Il letto comodo ma i cuscini a mio avviso non sono consoni poiché è come non averli .. Bagno con doccia funzionale a disposizione dispenser sapone sia in doccia che sul lavandino ,a disposizione l'asciugacapelli . La camera non viene riordinata giornalmente ,se fosse necessario il riassetto va richiesto alla reception . La colazione viene servita in una sala accanto alla reception, un buffet con qualche pietanza dolce o salata ,mancanza nella scelta e di qualità . Vero che il costo della colazione è irrisorio ( 6 euro ) ma sarebbe meglio pagare un po di più e avere maggior scelta al buffet e prodotti di qualità . Manca l'acqua a disposizione ,esiste solo un succo di arancio al distributore automatico . A disposizione in reception si possono acquistare delle bevande inclusa l'acqua . Personale alla reception gentile e professionale. La persona adetta alle colazioni poco attenta e scocciata (non risponde nemmeno al buongiorno nonostante lo abbia detto tutte le mattine in cui ho fatto colazione). In conclusione è una buona soluzione per chi cerca una struttura nel pieno centro di Katowice con un ottimo rapporto qualità prezzo. Nonostante ciò se dovessi ritornare probabilmente a parità di prezzo proverei un'altra struttura. Camera 103 dal 28 novembre al 1 dicembre 2021

I stayed at this hotel in December and have been hesitant to submit a poor review because, like so many other people in Poland, I am sure that the good people who work there are helping with the current crisis. But I’ve decided to share anyway. I would not recommend this hotel to international business or tourist visitors. Overall, it just misses the mark for both international travelers and tourists. Its location is walking distance to the historic center but not in it. Its room rates are reasonable but the banquet rates expensive. I was responsible for a group of over 15 guests who were attending an international conference. While the staff were pleasant, we had several instances of inflexibility. We would have spent more on catering had management agreed to work with our contractor on how to apportion room and catering rates. For my own stay, the staff could not produce an invoice showing the rates paid per night. In addition, when I went to check out, I discovered that the front desk had made an error in changing my checkout date, which I had requested. The hotel had already charged me credit card – without permission -- and demanded immediate payment for my final night. The front desk clerk refused to identify a manager for me to speak with. The hotel also charged the credit card of one of my colleagues without authorization.