TownePlace Suites Oxford

TownePlace has always been my place to if I needed a room but I stayed there on November 13 and the 15th. I got in bed and discovered the comforter on the bed was dirty and it was obvious because it’s white, so I took it off the bed and went on to sleep. I came back a day later and received that same room I was in on that Monday and got in the bed and discovered the comforter had blood on it so I look the comforter over and realized it was the same comforter from Monday night with the same dirt on it. Apparently they didn’t take the comforter off to wash it as the should do every room when a customer checks out. I called front desk and told the clerk and she offered me another comforter and an apology but I feel that wasn’t enough because that was very unclean. Blood on a dirty comforter.

The hotel is advertised as none smoking. My daughter has bad allergies. The room smelled of smoke very bad. We weren’t provided another room instead they bombed it what ever that was. My question is why did housekeeping not notice this. It’s bad because otherwise was ok. But lack of being offered another room will probably stop us from staying again.

It was very clean and quiet, staff was very nice. A great value for a family

The staff at this location is AMAZING!! So very kind and caring from the moment we walked in to after we checked out!

Friendly staff and conveniently located to the University and dining options.

Excellent service. Great amenities, superior rooms.

I loved the room! It had a kitchen with everything we could need and everything was clean and fresh.

Very clean accommodations and comfortable beds. We were not there much and didn’t use the pool but everything we saw was taken care of. Staff was friendly also.

Very nice hotel. Very clean. Very pleased.