Cowlitz River Lodge

Room was well equipped and very comfortable. Great variety of complimentary beverages in the lobby and a popcorn maker! Will stay here again.

Gentleman at the front desk on the morning of 14 January was rather rude.

The lodge was large and well provided for .The welcome was extremely efficient and short, but the exiting staff polite and friendly.

Office staff very rude and unwelcoming. Room was ok, floors dusty and dirty, bathroom mirror dirty and soap dish had chunks of something in it. Bed was comfortable, TV did not work. A bit disappointing, we have stayed here a few times and never experienced rude staff or unclean rooms, not sure what the problem is. We will stay somewhere else next time.

Our stay went well. Other than having to wait past 3:00 pm to check in, no other issues. Nice check-in young lady, very kind and helpful. Breakfast would have been nice, too bad it's no longer available there.

Reception staff was disinterested in welcoming us. But was prompt and effective in clearing a blocked bathroom sink. Breakfast has been discontinued. There were pieces of litter outside and two massive "dry box" storage containers right in front of the lodge. Really?!? Ice machine provided ample ice, but it leaked water and had couple of towels laid on the floor to absorb it. $200 /night. We'd probably look elsewhere in Packwood next time.

Mgr can't clean the rooms but they have little notes stapled around the hotel telling us what we can't do, ie. Note stating no early check ins, no exceptions and no smoking except in a certain area in the parking lot, but cigarette collectors are placed around the hotel at every other door. Asked for a room cleaning on day 3, only towel change and trash removed. Asked housekeeper she said they don't do any cleaning on "make" room. 1 to 2 star at most.

Overall, it was a decent stay. The property is older but clean. Beds were okay and there was always hot water. The main thing I didn’t like was that the sink and shower drain’s didn’t drain properly. The sink wasn’t really a big problem, but the shower had a good 3-4 inches of water after I finished showering. I had to wait for the water to drain to wash my feet off and then rinse the shower off before letting my daughter shower.

This place was overall very good. The fact that there breakfast was no longer served was disappointing. It was nice they had popcorn for guests. I rang the bell to get change for laundry and nobody came and we found a plate in our microwave from the previous guests with a partial corn dog and BBQ sauce. We enjoyed conversations with other guests and the facilities provided. I would recommend this place to others.