Best bits first. The staff were amazing. Always smiling, happy,friendly & fun. They made a fuss of my husband on his birthday singing happy birthday on the beach & dressed up our room. Hotel in a lovely position on a lovely white sandy beach. The rating is 5 star but I would rate it 3/4 star. The food wasn’t good. Hot food was kept covered but the cold food, salad, meats, fruit & desserts was laid out on 2 islands in a room in the restaurant but uncovered in 34degree heat. They should have been kept under cover in cool spaces. Everything was covered in flies. So I decided it was not a good idea to eat them. They had themed food nights which were in a different area. Neither eating area had fans. Which I think if they did, it would deter the flies. We actually stopped eating lunch in the restaurant as it was a fly fest. We couldn’t understand why we had to pay for drinks on the themed food evenings, and could only buy wine with our food, not spirits. And not allowed to take drinks in. The room…It had a ceiling fan which worked when it felt like it, in between the constant power cuts. I hate air conditioning (and have ended up with a sore throat & cold) and would have preferred the fan. We told the manager about that & the poor water pressure in the shower, he offered for us to change rooms but I didn’t want to pack everything etc. we chatted to another couple who said they had the same problem in their room. There’s a hairdryer fitted in the bathroom, but it’s a cheapy thing that just (barely) blows out hot or hotter air. And that in an already damp hot bathroom isn’t ideal. I would have expected a better quality hairdryer. We stayed 2 nights in Neela Boutique hotel in Stone Town, a sister hotel to the Monica and it was definitely 5 star and not like Monica. Saying all that, it was lovely. 5 star staff, 3/4 star facilities & food.
自動翻訳