The hotel is not 4 stars, you need to think more on 2 star level.
No digital keycards, the bedrooms are 2 single beds together, there is no option for a single large bed (even though reservation was misleading). Wifi almost doesn't exist in room, Gym doesn't have water and other small details that make it far apart of 4 star treatment.
The positives are the bathroom and room cleanse. The breakfast is OK with some pastry variety but simple in others (for example there is only machine juice, nothing fresh like orange)
翻訳
ゲスト
ダブルルーム
宿泊: 2023年7月
一人旅
4件の口コミ
2.0/5
投稿: 2023年8月25日
Quite far from the Centre.
No towels when checked in.
No WiFi at all.
Reception wasn’t interested in helping
Or explaining why no WiFi.
Old hotel.
Certainly not a 4 star.
翻訳
Dmytrovich
ダブルルーム
宿泊: 2022年7月
家族旅行
21件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年8月29日
For the price this is a 7 star hotel. excellent - recommend to everyone
翻訳
ゲスト
ダブルルーム
宿泊: 2022年5月
カップル・夫婦での旅行
1件の口コミ
4.2/5
とても良い
投稿: 2022年6月21日
Good hotel in Palermo, rooms are old but clean. Friendly staff, nice breakfast.