アルマ ホテル(Alma Hotel)

Excellent hotel and excellent location close to historical center of Palermo. Very kind and gentle staff. Very good breakfast to start the day with delicious pastries, coffee, fruit etc. The room really comfortable and clean.

We had a wonderful time. This is our second visit to the hotel. The entire staff was friendly and accommodating. Definitely recommend!

The staff was extremely helpful. Breakfast was well presented and tasty. Wonderful coffee machine made my day! Thank you.

I rated this as 2 stars for the following reasons: Cons - Parking was terrible, there is no breezway or hotel specific reception on the street. I had to double park, go up to the 2nd floor and let reception know I had arrived. THey called their valet who came in 10 min but by that time a bus was yelling at my family to move. - I had to ask the reception to come help with bags and it took 3 trips because the elevator is slow and small. - We came back to the 2nd floor for some reason just to be told to go to the 4th floor to our room. - Room was extremely noisy all night long with people moving furniture, very loud road noise and lots of light (curtains have small slits in them). This was a problem for us mostly since we were traveling with a 20month old but my wife and I were woken up by loud music and loud horns. - The room is extremely simple with not many amenities. - We found a roach the morning we were checking out after a 2 night stay. Pros - Great for single or couples in terms of proximity to lots of sights, food, bars. - Staff was helpful and nice in our limited interaction - Travelers without a car or luggage

The staff is attentive and responsive. The rooms are beautiful, clean and comfortable 😊. I love the electric tea pot in the room with instant coffee for those moments when you just need a coffee or tea! Definitely returning to this one!

The conditions were simple/minimal but were wonderfully comfortable and clean, and the staff could not have been nicer. They were very helpful in all matters and flexible in adapting to our needs. I might add that the location was excellent and the breakfast was delicious. I would absolutely stay there again

My girlfriend and I stayed at Alma for 5 nights, and it was easily the best hotel within our trip. We're very happy we booked it. The hotel itself is very clean and well kept. The rooms are also clean and have plenty of space for luggage. Bathroom and showers are perfect. Breakfast is full of different options and was delicious! The location is great. It is a 5-15 minute walk to the main things you'll want to visit in Palermo (Historical center, all three markets, popular streets with food and drinks etc.). Its far enough away from these streets that the noise is not bad - we had no issues with noise at night The staff is the highlight and what makes this place so different than any other hotels. Everyone is super friendly and looking to help. We had a great intro to the city with maps/places to visit etc. and when the staff heard we would be leaving early one day (before breakfast is served) they helped pack a "to-go" breakfast to make sure we had something to eat. Special shout out to Michele (I hope I spelt his name right) and team, who organized parking for our car on the street to ensure we could leave very early in the morning with no troubles. Palermo was the highlight of our trip, and we think a great hotel helped make that happen. We would easily come back!

Alma Hotel is a wonderful place to stay in Palermo. It is walkable to the historic area. The staff and owners are friendly and make you feel so welcome. They are very helpful making dining reservations for you or getting drivers. Highly recommend!!

Received a welcome email the day before check-in. The room was ready when we arrived at noon. Close to all the sights and ferry port, located in a building which had couple of hotels and B&Bs. All staff were very friendly and speak fluent English, especially Mari was very helpful. She took care of us and luggage after we checkout. Room was clean and quiet, with no charge minibar with soft drinks and 4 bottles of water. The breakfast was good. The only complaint I had was that very strong bad odor of sewer/mold in bathroom.