ホテル ジャルディーノ イングレーゼ(Hotel Giardino Inglese)

The good: This hotel was in a good location and the staff was helpful and polite. The decorations were very nice. I rented a bicycle - 15 euro. The bad: The temperature of the room was hot - all day and all night. The air conditioning did not work. I was up just about all night for the two nights I spent at the hotel.

First, Eugene at the front desk is awesome. Truly outstanding job and very much appreciated all his help. On the other hand, the Hotel feels older and underappreciated. Honestly, it feels like it was a Covid victim (i.e. loss of business travelers) and has not been able to recover. Very, very limited staff. The rooms are fine, but there are some challenges due to a lack of recent renovations. The breakfast was not "up to par" with other similar hotels and was probably the most disappointing of our 2 week trip to Italy / Sicily. No gym and no pool.

The rooms were nice and the public areas were pretty. The hotel was on a very busy road so it was difficult to get in and out with the luggage. A paid parking garage was a couple of blocks away. Beds were comfortable and the linens were nice. Breakfast was satisfactory.

The hotel was nice and centrally located close to city center and within walking distance. Our room was spacious and clean and the staff were so friendly especially the breakfast staff. The only downside was our room was facing the busy street so we heard street noise during the night. If you stay, I suggest the garden view room so you aren’t facing the busy street.

Stayed in this hotel for 2 nights at the beginning of our tour in Sicily and again 2 nights at the end of our tour. Great hotel, super clean, friendly staff allover, rooms (2) were large and well equipped, minibar, TV, safe, great bathroom with the best shower, (water-pressure), I have ever experienced, free bathroom amenities but no coffee/tea making facilities in the room. Location is good, no disturban of the road in front of the hotel. Good breakfast in the morning. Some minor remarks, in both rooms there were lights that didn't work. Still...many thanks for your great service !

Great location! Close to the historic center but in a quiet location. Staff was helpful and friendly. Beautiful small hotel with a wonderful choice of food for breakfast.

Seemed to be understaffed. Breakfast limited and inefficient (eg: cereal offered at buffet but had to order milk separately). Staff not clearly knowledgeable about surrounding area. Amenities strange such as breakfast on fourth floor but lift only goes to third.

Our stay was a little disappointing: 1. We requested a twin bedded room and were given a double bed and a small single. 2. There was very limited choice for breakfast. The DIY toaster doubled up as bacon grill used by staff at the same time that clients wanted to use it. Cereal dispenser was faulty. 3. We saw a handful of staff who appeared to assume a number of different roles e.g. receptionist one day and breakfast waiter the next. 4. Reception staff were not always accurate with local information. 5. We had to ask for some things e.g. safe key, slippers, however these were later supplied. 6. Heated towel rail wasn't working. Aldo the automated alarm call didn'f work.