We booked Nou Balares as as part of a Jet2 City Break. This hotel is absolutely superb, it is well located, and immaculately clean and tidy, but one of the best things are the staff. A special ‘thank you’ goes out to reception who went out of their way to provide us with information on everything from where to find a pharmacy on New Year’s Day, to opening the lift on New Year’s Eve, so we could all go on the roof and watch the fireworks. Breakfast, though a slightly limited menu, was delicious and freshly cooked every time. The small courtyard is a lovely sheltered place to have coffee and a snack and the food in the restaurant very tasty at reasonable cost. An excellent powerful shower and everything you need, in your room with nothing you don’t need. The hotel represents excellent value for money, particularly if you are budget conscious. 10 out of 10 !
I stayed here for a few nights whilst working in Palma. Good location for the centre and assortment of restaurants The receptionist was very friendly and helpful. I was surprised but very pleased to see that instead of having phones in the rooms all communications can be done via WhatsApp, including asking them to call me a taxi when none were around when finishing work. 10/10 for this service. Rooms are ok, very clean (as is the whole hotel) and comfortable. There's a safe, fridge but no coffee making facility. Wifi was good. Bathroom has a nice walk in shower. I would have stayed here longer but the breakfast was very poor, served to almost covid style practices. called a buffet style but not where you can serve yourself - not even fruit or cereals, eggs can be ordered but portions are small, as a result I had to check out and into another hotel.
Our stay at Palacio Can Marques was the absolute highlight of our trip to Mallorca! Do not hesitate to book this luxe, charming, elegant, and incredibly unique property. PROS: The suites were amazing - large, spotless, incredibly comfortable. It does feel like you're staying at a (albeit) wealthy friend's mansion - not some cookie cutter hotel that you've stayed in many time before. I stayed in the Eden suite and it was heaven. The suite was so beautifully appointed. I was so inspired by the design of the space. The suite even had its own private elevator. I never wanted to leave!!!! The location - also amazing in every way! I have a minor foot injury and I didn't have to worry at all about covering the sights of Palma as everything was 5 minutes walking away - or less. It's in the heart of Old Town Palma. There are incredible restaurants of every price level, bars, coffee shops, boutiques, all within steps of the beautiful front door. You are also steps to the gorgeous cathedral and palace. What was also great about the hotel's location is that several tours that I booked picked up just a few steps away. It was so easy to meet them without going far or getting lost trying to find them. Same with the paella cooking class that I booked - the location was around the corner about a 3 minute walk away. The common areas of the hotel are gorgeous all around. Go to the rooftop for a drink and see the cathedral all lit up and the port from your bar stool. The leafy courtyard every morning for breakfast was a dream. It was a nice little respite from the hustle of the city. The same goes with the lobby. My feet needed a break from walking and I was able to find a quiet spot for tea in the afternoon -- but once I was ready to hit the city again everything was just outside the door in the gorgeous alleys of Old Town Palma. I'm saving the best PRO for last - which was the service. To the breakfast staff every morning - THANK YOU. Your friendly service each morning was a great start to each vacation day. Thank you to the chefs who put out a delicious breakfast spread each morning with all sorts of egg dishes, pastries, breads, and fresh fruit juices. To housekeeping: the entire place was spotless. The cleanliness of the hotel really stands out from other properties that I have stayed at. To the female general manager, I believe: I'm sorry I did not get your name, but you were always welcoming and gracious and made me and my husband feel warm and welcomed each time we saw you. We stayed at a different property on the island for the first part of our trip and there was a stark contrast from the general manager there to the one here. It's nice to feel welcomed and not a nuisance when you have to ask a basic question. A very special shoutout to Edi, Abde and Antonia! I saw you guys multiple times during my stay and your hospitality really stands out. Edi - thank you for helping my husband with a cup of tea that he needed when he wasn't feeling