グラン メリア ビクトリア(Hotel Victoria Gran Meliá)

非常滿意酒店

從機場出來打車很方便就到酒店了，發現附近好多酒店都叫XxxMelia，可能這個區都是這個名字，酒店位於海對面，我們選的測海景房有個小露台可以坐，還是比較舒適和愜意的。早飯也很好吃，選擇非常多，還有專人可以煎蛋，好多酒店都沒有這個服務，酒店不提供牙刷，要主動要，這家酒店哪哪都好就是有點不夠明碼標價，我們去的時候裏面服務人員在我們不在房間的情況下，放了兩小塊巧克力（一小片那種），還把被子掀開一角放在被子上，兩張床一張一塊，我們以為是贈品就吃了，結果結賬的時候被告知要收取9歐元，這個屬實有點坑，巧立名目收費了我覺得這個不太合適，其他倒還好。一定注意迷你吧和玻璃杯這些沒有免費的食品，都會被收費，合理食用。

The hotel was amazing, staff where so helpful, our bedroom was kept spotless and everynight they turned the bed covers back and left chocolate s on the bed. Those little extras made our stay very special. The hotel is situated in a perfect spot, views amazing and watching the sunset coming up when having breakfast was a sight to see.

Loved everything about this hotel. The staff in thr hotel and around the pool were incredible. Friendly, attentive and professional. The service and food was excellent. A truly exceptional hotel and we'll defimitely go back.

Older building, however good service, pool and breakfast. Rooms clean, well spaced, but old. Nice area at the harbor, walking distance to Palma. At the moment heavy road construction along the entire harbor side

Hotel area was lovely . It said delux room which it wasn’t . Everything was old in the room and mismatched furniture . Our friends that had classic room had a much bigger bathroom and ours you could not swing a cat in it . Room dis not have a partial sea view as promised

The hotel is five star however we would give 3 star. The hotel pool area is not very nice. Gym very small for two people maximum. The hotel area is vey dusty and dirty, building side all around hotel. This means the view is not great and the noise from the building side all day long. We were on half board basis and the last day that we had to get continental breakfast to the room we have been charged £5! It is not about the money but about the principle. Hotel should not charge us, we already paid for breakfast and should provide us breakfast normally, even if it was 30 min before they started the breakfast service in the main breakfast area. We rented a car from the hotel and gave back the car on the same day and we have been charged for overnight parking although we have gave back the car at 8pm. Dinner on half board was not great. Same menu every day, i chose seabass every day as other food like meat, was not great. Would not choose half board again in this hotel. Dinner outside the hotel would be much better idea. The highlight of the trip was the gentleman working in the guest service. He was so helpful and always gave a good advice regarding excursions around Mallorca.

Very nice hotel. Strange not having any room service menus in the rooms (nor any link / QR code for them) though