Great locations! Very clean. Staffs are courteous and helpful. But there is no desk light which made some necessary tasks inconvenient. The main light of the room was not functional either. I mentioned to the staff but was told the following day or so that the supply of the particular bulb won't be coming in fast enough. We ended up with overall lighting of the room during our stay so if only that the property can boost its equipment and supply readiness a little more...
自動翻訳
ゲスト
2024年2月3日
Our trip to Paris was amazing, the hotel location is great. I would never stay in it again, my charger was stolen from my room and the girl on the desk was not helpful in any way. There was no manager available and they would not ring anyone for me to enquire about my charger. The girls on the desk should not be working in the hotel and dealing with the public at all they are absolutely terrible. I believe the girl working overnight was named isabella she was still there this morning and was extremely rude and abusive towards my wife and was getting very aggressive towards us. Not to mention she was also not even sitting at the desk last night she was sitting in the eating area with a man when she was supposed to be working. She told me last night that a director would be in today to speak with and then this morning refused to call anyone for me. She was shouting and making threats towards us and the other girls were telling to her to calm down. She should never work in a hotel with the public again. All we wanted was to speak to a manager and looking for help we did not act any way aggressive or angry we just wanted to find our charger as it was gone from the room and this girl acted so nasty towards us as we left. We had to leave and get in our taxi without resolving this as she was acting so aggressive towards us. And when we asked for their names they all would not answer or even look at us. I only heard one of the girls calling the other isabella I believe. My wife left the hotel in tears, it's unacceptable behaviour from hotel staff when all we asked was to speak to a manager. My charger cost me €60 and is now gone and the only other people with access to the room were the hotel and it was taken by someone from your staff. I would recommend paris for everyone and I will be back but I would never ever recommend this hotel to anyone as long as this girl is working there.
自動翻訳
ゲスト
2024年2月1日
2 petites nuits, l'hôtel est très bien. Malgré une chambre assez petite, l'essentiel est présent et la chambre est très propre et calme. Toute l'équipe a été très sympa et disponible. Le petit déjeuner est une belle surprise, il y en a pour tous les gouts, c'est copieux et savoureux. Bon emplacement pour se déplacer simplement, efficacement et rapidement. C'était parfait pour nous !
自動翻訳
ゲスト
2024年1月10日
We booked here to stay whilst visiting Paris for the weekend, the hotel is a great location that is close to several metro links to get you to and from the city centre, the staff are very welcoming and can speak basic English, the hotel is clean and smells fresh! The room was reasonably priced and very spacious and the decor within the room was lovely!
自動翻訳
ゲスト
2024年1月5日
Very Impressed with out stay at this hotel. We arrived a few hours early however the staff sorted us a room straight away and even upgraded us. The room size was fine for what we needed it for however without the upgrade to a deluxe room I'd be concerned about how tight the room would be. The room was clean and sorted for us each day. Only one cup provided and the shower cubicle was tight but the en suite space has been cleverly designed for an old Paris building. If you're a larger person you may struggle with the shower. Area was generally quiet with a quiet bar directly across the street and plenty of restaurants a short walk away. A good area to walk to the RER to get a train to the Airport and Metro stations are very close. Would stay here again if we visit Paris in the future.
自動翻訳
ゲスト
2023年12月31日
We booked the suite, which was exceptionally big and plenty of room for my family. The decor was super unique and very cool. Great location with a lot to do within walking distance. The staff was exceptionally friendly, especially the front desk person. I would highly recommend this hotel, and would definitely stay here agin.
自動翻訳
Teresa
2023年7月15日
I was horrified. BED BUGS crawling on me and my daughter. Shower floor was filthy and kept shoes on to take shower. Shower door also broken. My daughters birthday trip to Paris and she was totally disgusted. I complained to front desk and told by Eric the manager "this never happened before" and he refused to issue refund or offer anything for this horrible experience!
自動翻訳
Katiusca
2023年7月3日
Our stay overall was good. The staff was nice, breakfast was great (continental). The room was smaller than we thought especially given the size of our luggage but the outdoor space helped a lot. The hot tub was not working but the hotel made up for it so we appreciated it!
自動翻訳
Simon
2023年6月16日
Staff was great & the room was super clean.
FYI: the piping of my room was getting loud everytime someone used water.