ハンプトン イン パーカー(Hampton Inn Parker)

The manager at the front desk was very kind. Everything was clean and great. My only problem was the mattress was not my favorite

I am ALWAYS happy with Hampton. UNTIL NOW. They are charging $30 to check in early....even if not using the room. I arrived early and was meeting friends for the day. Would not be back to the hotel till at least 8-9 pm. I asked to pay for the room, do all the paperwork and run my charge card, then get the room key when I returned. I was told I would have to pay $30 to "check in early". I told them I would NOT be in the room, just wanted to get the paperwork done and have ease of returning just to grab the key. NOPE. Would NOT agree to this. They said I was officially "checking in" and had to pay a fee. I told them never mind, I will check in when I return at 9pm. WHAT KIND OF CRAP IS THIS???? NOT happy at all. It wasn't checking in....I wanted to take care of paper work. And response would be appreciated.

Everything was great. We have stayed at this hotel 3x already and are always happy with it. However the hotel rooms are lacking safes in the room and also the water pressure in the shower was not that great. Other than that we are happy with everything.

Had and wonderful stay and experienced the best customer service from the general manager. We are so appreciative of her kind actions.

When we arrived to check in, the Hampton Inn front desk representative said that Orbitz overbook our stay and so they (The Hampton Inn) moved our reservation to the Best Western Hotel next door. The parking lot was not packed and it seemed a little strange, as we have never had this happen to us before, but it was late and we were tired from traveling, so we went and stayed at the Best Western. It was not as nice and the beds weren’t as big as the Hampton Inn. Come to find out, both hotels have the same manager. I’m still waiting for my receipt to see if we were charged the same rate or given a discount per the cheaper hotel.

Lack of training and knowledge by front counter employee.

very friendly people working there. And exceptionally nise rooms!

Stellar staff interactions, as always. Kind and friendly, as always. Before, if you arrived early, (and tired) you could check in reasonably early,(say 60-90 minutes) without an issues. This time, I arrived 90 minutes early and was forbidden to check in. The staff regurgitated the new rules that they were clearly being held to.....you CANNOT and WILL NOT check in early. If you do, there is a FEE associated with it. (This is NOT the fault of the staff, no malice intended.) Staff merely doing their job. BUT COME ON HILTON !!! 60 to 90 minutes early does NOT warrant nor justify more money for you. How about this....let people check in and get the process complete, but don't hand out a key until the golden check in hour....Just thinking out loud.....

Great except we chose to stay at the Hampton because we stay at the one not too far in Havasu, AZ. We are river goers and the Hampton in Havasu allows for us to fill up our cooler with ice (they have a specific ice machine for it) which is awesome, especially in the midst of the hot summers. This one has machines with signs posted telling guests they have to buy ice from the front desk with cash only. Not really convenient for the river. Also our room was decently clean except the lotion and hand soap in the bathroom had beard clippings stuck to it and not wiped down! SOOO GROSS!!